Account Director

Job Title: Account Director
Location: Birmingham HQ (Hybrid)
Salary: £45,000 - £55,000 Per Annum (DOE)
Full-Time, Permanent
30 days annual leave + 3 days over Christmas + 2 wellbeing days

Job Description
Are you a strategic thinker with a flair for client relationship building and a passion for social-first campaigns? We are looking for an experienced Account Director to lead on a portfolio of high-profile client accounts. In this key leadership role, you’ll guide and mentor a talented team, drive client strategy, ensure project excellence, and play a vital part in the agency’s growth. If you’re confident leading pitches, overseeing complex campaigns, and managing senior stakeholder relationships with ease – this could be your next big move.

What You’ll Be Doing:

• Own and lead a portfolio of key client accounts, delivering strong strategic direction and fostering long-term partnerships.
• Provide day-to-day leadership to a team of Account Managers and Executives, ensuring delivery of high-quality, profitable work.
• Act as a main point of contact for clients, offering commercial insight and marketing strategy support.
• Oversee project delivery – from brief through to execution – on campaigns ranging from £40k+ shoots to multi-channel content strategies.
• Lead client meetings, strategy sessions, and creative reviews, contributing your industry knowledge and expertise.
• Support new business efforts – pitch confidently, grow existing accounts, and identify new opportunities.
• Monitor account profitability, resource planning, and team capacity, ensuring operational efficiency.
• Stay on top of industry and social trends, sharing insights and thought leadership internally and externally.

What We’re Looking For:

• 6+ years' experience in an agency or in-house environment (social-first or digital media a strong advantage).
• Proven ability to lead accounts strategically and commercially, with a track record of growth.
• A confident communicator and relationship builder, with excellent written and verbal skills.
• Leadership experience managing, mentoring, and developing high-performing teams.
• A proactive, solutions-focused mindset.
• Commercially savvy – experienced in budgeting, quoting, and driving profitability across accounts.
• A collaborative team player who thrives in fast-paced, creative environments.

If you feel you have the experience and passion for this role please click ‘APPLY’ with your up to date CV or email your CV to .