Account Director

National Account Director

Permanent Role | UK National | Up to £100,000 + Package

Responsibilities

* Lead the strategic and operational delivery of a large national integrated Facilities Management contract

* Provide leadership across multiple sites, ensuring consistent delivery of both Hard and Soft FM services

* Develop and maintain strong executive-level relationships with key client stakeholders across the UK

* Drive operational excellence, commercial performance, and continuous improvement initiatives

* Ensure contractual compliance, governance, and achievement of all KPIs and SLAs

* Lead, coach, and develop regional operational teams to deliver exceptional service standards

* Identify opportunities for business growth, innovation, and added value throughout the contract lifecycle

* Take full P&L responsibility, ensuring financial targets and profitability are achieved

What We're Looking For

* Proven experience operating as a National Account Director, Account Director, or Senior Operations Director within Facilities Management

* Strong background managing integrated FM services across both Hard and Soft FM disciplines

* Demonstrable experience managing complex, multi-site national FM contracts

* Commercially astute with full P&L management experience and a track record of delivering financial performance

* Exceptional client relationship and stakeholder management skills at executive level

* Strong leadership capability with experience managing geographically dispersed teams

* Excellent communication, negotiation, and strategic planning skills

* Full UK driving licence and willingness to travel nationally
Only candidates based in UK and eligible to work in UK are allowed