Account Director, Client Services

Account Director 

At Omnicom Health Medical Communications, we give science a story to tell. As a global leader in publications, medical affairs, regulatory consultation, and AOR medical communications, we boldly define the journey from molecule to market for pharmaceutical and biotech clients. Our agency is powered by the convergence of highly skilled people, a higher purpose, and the nexus of science and technology innovation.

We support 150+ transformational medicines across pharma, biotech, and healthcare. From early‑stage discovery through commercialization, Omnicom Health Medical Communications partners with the medical communications community across the lifecycle of their assets—supercharging their science to engage and reach healthcare professionals.

The Account Director will independently manage medical education plans for brands from strategic concept development through implementation and financial reconciliation, driving daily development and execution of account initiatives, and will serve as a main client contact. This individual will also leverage their scientific acumen and tactical experience to assist in the organic growth of the account, as well as support and manage direct reports.

What You Will Do:

• Develop and maintain positive client relationship by serving as account key contact; grow account and revenue organically by implementing growth mindset and providing value to the client


• Have a strategic understanding of the brand and marketplace to support content reviews and tactical recommendations


• Manage the development and production of account-assigned communication tactics, either independently or as supervisor of account team


• Develop external correspondence associated with tactical development and coordination


• Strengthen and leverage key opinion leader relationships


• Be responsible for overall account fiscal status, including reconciliation


• Support creation of annual brand tactical plan and financial estimates


• Leverage all account relationships (medical, clinical) to increase account revenues of brands and therapeutic class categories


• Gain experience in managing an entire account brand from assisting in strategic concept development through tactical implementation

Requirements:

• Degree in life science or degree in liberal arts, marketing or communications, with a strong appreciation for medical communications and scientific storytelling, and an interest in pharmaceutical marketing


• 5+ years of experience in medical communications, in an account management setting


• Excellent communication (written and oral), analytical, interpersonal, and problem-solving skills


• Ability to work independently and within a team


• Proven leadership across all facets: self, individual, team, and client


• Solution focused, with a high degree of problem-solving


• Comfortable leading client strategy


• Highly organized, able to manage time and prioritize tasks for self and for others


• Passion for excellence and extremely detail oriented


• Willingness and ability to travel for programs if requested; 10% travel likely (pending accounts)

Omnicom Health is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.