Account Executive

Job description 

Job Title: Account Executive 
Location: London 

We are Strata! 

Imagine being part of a fast and exciting brand experience agency whose clients include specialists in new technology, creators of some of the most stunning electric vehicles on the planet, financial institutions, and global leaders in pharmaceutical solutions. As an agency, we elevate these brands and make them heard through immersive and memorable virtual and face 2 face experiences. 

As a people-first business, we encourage ambition, support and reward. We’re always listening and open to your ideas, just as we do with our clients. 

Our name? It’s Strata, an agency on a mission to be the very best. This means we always want to hear from the very best creative and intelligent souls who genuinely believe that every moment matters. 

Job Overview 

The purpose of this newly created role is to support the Senior Account Manager/Director with the day to day administration of one of our largest accounts. The successful candidate will be used to supporting multiple projects at any one time and thrive in a fast paced, dynamic environment. Our Account Executive will be a confident communicator with excellent attention to detail and organisation skills.

Key Responsibilities 

• Key responsibilities will include but are not limited to: 

• Support the Snr account Manager/Director in the administration and management of the account and provide a point of contact to the key event team stakeholders  

• Build and maintain strong relationships with all key client contacts and act as a brand guardian as well as advocate for Strata in every interaction 

• Assist with coordination of responses to client briefs and managing expectations

• Attend client meetings/calls (where appropriate) alongside the Snr Account Manager/Director and Project Team

• Attend weekly Client Services Team (CST) calls and commercial workshops as required 

• Ensure that quality processes and tools are incorporated into all daily activities to drive process efficiencies and maintain the highest client service standards   

Key responsibilities will include but are not limited to: 

Support the Snr account Manager/Director in the administration and management of the account and provide a point of contact to the key event team stakeholders  

Build and maintain strong relationships with all key client contacts and act as a brand guardian as well as advocate for Strata in every interaction 

Assist with coordination of responses to client briefs and managing expectations

Attend client meetings/calls (where appropriate) alongside the Snr Account Manager/Director and Project Team

Attend weekly Client Services Team (CST) calls and commercial workshops as required 

Ensure that quality processes and tools are incorporated into all daily activities to drive process efficiencies and maintain the highest client service standards