Account Executive

Location: Colchester - Hybrid (Full-time onsite for the first 6 months, then 3 days per week in-office)
Contract Type: Full-Time, Permanent
Industry Sector: Commercial Insurance - Not-for-Profit, Charity, Care

An independent, long-standing insurance brokerage is looking to appoint a Commercial Account Executive to manage a portfolio of existing business clients. The organisation has a strong heritage in providing tailored insurance solutions to sectors that support community welfare, including not-for-profit, care, and charitable services.

This is a client-facing role suited to an experienced insurance professional with a passion for service excellence and a strong grasp of commercial insurance renewal processes. The successful candidate will play a key role in maintaining high client retention and ensuring ongoing compliance with industry standards.

• Manage a book of approximately 30-40 commercial insurance clients each month

• Lead renewals, re-broking, and mid-term adjustments to ensure appropriate coverage

• Address client servicing needs including claims queries and policy changes

• Achieve key performance indicators (90%+ renewal retention, income retention)

• Collaborate with internal departments including new business teams where appropriate

• Adhere to all relevant regulatory requirements and internal compliance standards

• Take part in structured training with support for professional development

• 2-3 years of experience in commercial insurance, ideally in a broking or renewal-focused role

• Working knowledge of FCA compliance and insurance market standards

• Strong interpersonal and communication skills, with a client-focused mindset

• Excellent attention to detail and ability to prioritise multiple tasks

• A goal-oriented attitude and commitment to professional growth

• Competitive salary with performance-related incentives

• Full support toward professional qualifications, including Cert CII

• Hybrid working arrangement following a structured onboarding period

• Opportunity to contribute to a socially purposeful organisation

• Collaborative team environment and long-term development potential

This role presents a strong opportunity for someone looking to take ownership of a commercial portfolio in a supportive and ethical setting. If you're committed to delivering quality outcomes and seeking a role that offers both professional growth and meaningful work, we encourage you to apply.