Account executive - perm, on site London

Account Executive – Creative Production

12-Month FTC | Central London | On-site

We’re looking for an experienced Account Executive to join a fast-paced creative production environment, working closely with a major client and a wider team of creatives, content specialists and production experts.

This is a great opportunity for someone who enjoys being at the heart of creative delivery — managing briefs, coordinating multiple projects, building strong client relationships and making sure work gets delivered accurately, efficiently and on time.

The Role

You’ll work closely with the Account Director and wider studio team, taking ownership of a range of creative production projects across digital and print channels.

Projects could include website content, catalogues and e-catalogues, exhibition materials and other creative deliverables.

You’ll be responsible for keeping projects moving, managing client communications, spotting potential issues before they become problems and ensuring everything is delivered to the agreed timelines and standards.

Key Responsibilities

• Manage day-to-day client relationships and communications across projects.
• Take ownership of assigned projects from brief through to delivery.
• Coordinate with creative, production and studio teams to ensure briefs are delivered effectively.
• Manage timelines, deadlines, WIPs, SLAs and project updates.
• Set and manage client expectations, responding quickly to changing requirements.
• Identify potential project risks and put solutions in place.
• Troubleshoot issues and escalate anything with wider commercial impact.
• Look for opportunities to improve processes and remove inefficiencies.
• Support the Account Director and wider Account Management team on larger and more complex projects.
• Build trusted relationships with client teams and provide guidance around creative content production.
• Prepare client and internal reports, organise meetings and track project KPIs.
• Collaborate with wider regional Account Management teams, sharing knowledge and best practice.

About You

We're looking for someone who has:

• 2+ years' experience within a creative agency or production environment.
• Strong client-facing and communication skills.
• Excellent written and verbal English.
• Experience managing multiple projects and competing priorities.
• Excellent attention to detail.
• Strong organisational and time-management skills.
• A proactive, entrepreneurial approach to problem solving.
• The confidence to work in a fast-paced, deadline-driven environment.
• A natural ability to build relationships and work collaboratively.
• Experience with project or asset management systems would be advantageous.
• An interest in the creative world, art or content production is a bonus.

What we're looking for

This role would suit an Account Executive, Junior Account Manager, Project Coordinator or Production Account Executive who has experience working within a creative agency or production environment and is ready to take ownership of client projects.

You’ll need to be commercially aware, highly organised and confident dealing with clients, while also being comfortable working alongside creative and production teams.

Contract: 12-month FTC

Location: Central London

Working environment: On-site within a client studio

Level: Account Executive