Account Handler

Job Title: Account Handler - Lloyd's Insurance Broker
Location: Colchester (Hybrid Working Available)
Salary: Competitive, Dependent on Experience
Job Type: Full-Time, Permanent
Industry: Insurance / Broking / Lloyd's Market

About the Company
We are working with a highly respected and rapidly growing Lloyd's insurance broker, known for its client-first approach and deep expertise across specialty and commercial lines. With a strong presence in the London Market and a thriving regional office in Colchester, this is a fantastic opportunity to join a forward-thinking brokerage that values development, collaboration, and long-term careers.

Role Overview
As an Account Handler, you'll play a key role in servicing a broad portfolio of clients, supporting the broking team with placement, renewals, and client relationship management. This position suits someone with 1-3 years' experience in insurance (broking, underwriting, or operational support) who is eager to grow within the Lloyd's market.

Key Responsibilities
Support the broking team with day-to-day servicing of client accounts

Prepare renewal documentation, reports, and submissions for Lloyd's and company markets

Liaise with underwriters and clients to ensure smooth placement and renewals

Handle mid-term adjustments, queries, and policy documentation

Maintain accurate records on internal systems and CRM tools

Build strong client relationships through regular communication and excellent service

Support senior brokers with complex accounts as needed

About You
1-3 years of insurance experience, ideally in commercial or specialty lines

Understanding of insurance policies, processes, and the Lloyd's market (desirable)

Excellent organisational and communication skills

Strong attention to detail and the ability to manage multiple tasks

A proactive, team-oriented mindset with a desire to learn and progress

Cert CII qualification (or willingness to study towards)

What's on Offer
Competitive salary based on experience

Hybrid working model (after probation)

Full support towards professional qualifications (CII/ACII)

Excellent internal training and development

Clear and achievable career progression within the Lloyd's market

Friendly, professional, and supportive team culture

Location: This role is based in Colchester with flexible hybrid working options available after the initial onboarding period.

How to Apply:
Apply now with your CV or message us directly for a confidential conversation.