Account Handler

PIB Insurance Brokers | Part of PIB Group

The Role – Account Handler

Our dedicated Charity & Not for Profit team are looking for a new Account Handler to join their team in providing specialist insurance for charities across the UK!

Based in York , they support a wide range of organisations, from care providers and hospices to faith-based and social welfare charities.

So, whether you’re a seasoned insurance professional, or looking to take your first step into the insurance industry, we’d love to hear from you! This is a hybrid role (once fully trained) and flexible working arrangements can be considered.

What you’ll be doing:

• Supporting Account Executives with client allocation, identifying insurance gaps and helping win new business.

• Providing professional client service: quotes, renewals, documentation, risk reports and accurate records.

• Following Group and company procedures; manage tasks, files and payments, and handle breaches and QA issues.

• Expanding your product and technical knowledge (working towards Chartered qualifications if not already held) with the support from the team and the wider business.

What we’re looking for:

• An ambitious and self-driven individual who is looking to begin their career in insurance, or ready to develop and build on their current insurance experience.  

• Excellent administrative and organisational skills, with great attention to detail.

• Strong communication skills (written and verbal), professional telephone manner, a good customer focus and the ability to build and maintain professional relationships.

What You Will Get:

• Support to either start or develop your career within a leading insurance group.

• Professional development opportunities internally and via professional qualifications (e.g Cert CII).

• Hybrid working pattern (once fully settled into the role) from our York office which also has free on-site parking.

• A competitive salary and benefits package.

Why PIB Group?

PIB Group is one of the UK’s fastest-growing insurance businesses, offering real career progression, professional development, and a collaborative culture where your work truly matters.

We encourage our people to be collaborative, with entrepreneurship at our core. We are a fast-paced, growing organisation and an exciting place to be.

We also value ambition and creative thinking. You don’t have to tick every box to apply, if you bring fresh ideas and a drive to grow, we’d love to hear from you!

Inclusion & Accessibility

We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation, or any other characteristic protected by law.

If you need this job advert in any other format or require any adjustments for your application or during the recruitment process, please reach out to [email protected]

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