Account Handler - Commercial Insurance

Role: Account Handler - Commercial Insurance
Location: Ilkley, LS29
Salary: £40,000 - £45,000 pa
Hours: Monday – Friday 9-5pm

About the Role:

Our client, a well-established and rapidly growing insurance consultancy, is on the hunt for an experienced Account Handler - Commercial Insurance to join their thriving team!
In this role, you’ll be at the heart of client relationships, offering expert advice and top-tier service. You'll manage policy events with precision, ensuring every client interaction is seamless, compliant, and professional.
Your mission? Retain valued customers, win new business, and strengthen relationships—all while delivering exceptional customer service.


Key Responsibilities of the Account Handler - Commercial Insurance:

• Cultivate strong, effective relationships with clients, prospects, colleagues, insurers, and external specialists at all levels to enhance business opportunities.
• Place commercial line business in approved markets, ensuring the best fit for clients, the insurance market, and relevant industry sectors.
• Keep clients informed of any political, regulatory, or market developments that may affect them or their business.
• Identify and implement suitable solutions, structures, pricing, and placement strategies that align with client needs while ensuring profitability across a diverse client base.
• Evaluate the adequacy of coverage and the appropriateness of terms offered to clients.
• Oversee the regular review and necessary actions on policy and client information.
• Collaborate proactively with colleagues across the organisation to identify and capitalise on growth opportunities.
• Deliver high-quality service to clients by overseeing all aspects of their insurance arrangements, offering advice, conducting reviews, and securing the right coverage at competitive rates.
• Strengthen and maintain relationships with our clients insurer panel while staying active and visible within the insurance market.
• Maintain vigilance in daily operations to identify and address potential issues, taking prompt corrective actions where needed.
• Coordinate with relevant departments to ensure that all inquiries are addressed promptly and efficiently.

Skills/ Experience required

• A minimum of 3- 5 years previous Commercial Insurance Experience
• IT Literate
• Excellent written and verbal communication skills
• Ability and flair to deliver exceptional customer service

What's on offer:

• Salary of £40,000 - £45,000 pa
• Company Pension
• Health Care benefit

If you’re passionate about commercial insurance and ready to make an impact, this is the role for you!

Our Guarantee
Thank you for your initial expression of interest in our available vacancy. If we have not contacted you within 5 working days of your application, please understand that the CV received, and the information provided does not meet the requirements of the current vacancy. However, we will consider all applications for any available opportunity, present or future, and proactively contact you should we deem there to be a suitable match.
Here at Impression we are committed to supporting the principles of equal opportunities and prohibit discrimination/ harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.