Account Handler - Remote

Account Handler (Commercial)

Malpas

£27-35k

Monday - Friday 9am - 5pm (Hybrid)

Southam Selections are working with a Cheshire-based insurance brokerage, who specialise in providing cover for equestrian, agricultural, commercial and private clients. They are now looking to recruit an account handler to work on new and existing claims. You must have a positive attitude and strong organisational skills.

There will also be the opportunity to progress within this small, family run business.

Ideally, you will have experience within commercial insurance but the company also deal with Agricultural and Equestrian claims as well.

The role

• You will be the point of contact dealing with inbound claims for commercial insurance. Duties include;
• Answer telephone enquiries and take warm leads for quotes on insurance.
• Take information to provide a quotation.
• Liaise with insurers and product providers.
• Provide quotations to clients.
• Arrange cover for clients.
• To be able to collect premiums from clients and understand processes for doing so.
• Check proposal forms received from clients before sending to insurers.
• Chase clients for documentation
• Check policy documentation before sending to clients
• Ability to achieve targets
• Chase clients for premiums
• Answer queries received from clients and Insurers.
• To be able to use a computer system to deal with and manage clients including a computer diary system.
• Provide new business quotations to prospective clients.

The person

• At least 2 years experience working with claims

• Computer literate
• A team player able to communicate to a high standard both in writing and verbally
• Someone who is friendly and confident and easy to talk to.
• Someone who is able to follow instruction and happy to work on own when appropriate.
• An Ability to show willingness with colleagues so the work is done to a high standard.

Benefits

• Vitality Health Insurance
• Company pension
• Free, on-site parking
• 20 days holiday plus bank holidays (increases 1 day per year of work up to 5 years)