Account Manager

Account Manager
North London (within 45 mins of the head office in Enfield)
Salary £30-40k, OTE £80k - Uncapped commission, company vehicle, laptop etc

Overview

My client is a market leading business, installing and selling fulfilment services for vending machines in offices, workspaces and all work settings.

Due to rapid growth and success, they are now looking for a resilient and confident account manager to join the team.

The Account Manager role has been created to provide the client accounts with top level account management to achieve high retention of these clients by managing them closely and providing the optimum solution at all times. Furthermore, the role requires the individual to network effectively within the account base to develop further sales opportunities of additional accounts.

Objectives

• To manage client accounts with the goal to maximise retention and minimise client & machine losses
• To generate Gross Profit from machine sales by selling renewals, additions and new business to hit GP target as per the assigned pay-plan
• To achieve the Operated Machine Base target as per the assigned pay-plan by minimising losses and adding operated machines to the base
• To effectively account manage all the clients in the Account Manager’s territory

Requirements

• Attending quarterly meetings with key accounts and providing comprehensive reports
• Taking a proactive account management approach with the objective of securing clients by extending contracts where possible
• Increasing revenue/profit from the account base by taking initiatives to increase vends and optimise pricing across vends, operating and maintenance
• Taking ownership of client queries and complaints in the Account Manager’s territory, maintaining communication either over the phone or face-to-face
• Liaising with service and operations departments to optimise client solutions as well as resolving any issues to satisfactory conclusion
• Working with the accounts department to resolve any invoicing/payment issues
• Support sales outreach efforts, including engaging with prospects, qualifying leads, and booking client meetings to drive pipeline growth.
• Management of records in our CRM system (Microsoft Dynamics) of clients and prospects
• Assist with the contracting process for renewals and new business, ensuring that terms align with client needs while complying with organisational standards and protocol.

Is this you?

• Strong academic background including a degree with a grade of 2:2 or similar
• Minimum 2-3 years business to business Account Management experience
• Proven history of achievement whether that be in sports or other activities
• Strong proficiency in Microsoft Office (Excel, Word, PowerPoint)
• Fluent in English and excellent verbal and written communication skills
• Good social skills
• Full UK Driving license

Benefits and Perks

• Competitive base salary
• Highly competitive uncapped commission
• Extensive training and career development opportunities.
• 4 weeks (20 days) paid holiday plus bank holidays
• An additional day’s holiday for each year of service
• Great free coffee and subsidised snacks in the office Full expense reimbursement
• Company Laptop
• London office location
• Fun and collaborative team

Next Steps

If this sounds like you we would love to hear from you. please contact our recruitment partner Jeremy Barwick by applying to this role today