Account Manager

• Annual Salary: £30K - £35K, plus uncapped commission
• Location: London
• Job Type: Full-time

We are seeking a dynamic Account Manager to join our team, focusing on customer retention and maximising sales opportunities within our existing customer base. This role is ideal for someone with a strong background in business-to-business account management, who is adept at networking and eager to drive sales growth through effective account management.

• Manage customer accounts to maximise retention and minimise losses, ensuring the delivery of optimum solutions at all times.
• Generate Gross Profit from machine sales through renewals, additions, and new business to meet and exceed GP targets.
• Maintain and expand the operating machine base by minimising losses and adding new operated machines.
• Conduct quarterly meetings with key accounts, providing comprehensive reports and management information.
• Take proactive steps to secure customer accounts, including extending contracts and optimising pricing strategies across services.
• Handle customer queries and complaints, ensuring issues are resolved satisfactorily by liaising with service, operations, and accounts departments.
• Engage in regular networking to develop further sales opportunities and manage all customer interactions within the territory.
• Report weekly on sales performance against targets and other KPIs, and present quarterly business/sales plans.

• A degree with a minimum grade of 2:2.
• At least 2-3 years of experience in business-to-business Account Management.
• A proven track record of achievement in professional or extracurricular activities.
• Strong communication and social skills.
• Must possess a driving licence.
• Proficiency in Microsoft Excel, Word, and PowerPoint.

• Competitive basic salary with highly competitive, uncapped commission.
• Extensive training and development opportunities.
• Full expense reimbursement.
• 20 days paid holiday, increasing with tenure.
• Provision of a company laptop.

• £80K+ (including commission)