Account Manager

Account Manager

Salary: Circa £38k dependent on skills and experience
Huddersfield HD4 - Hybrid - office based 3 days per week– must live within a commutable distance to HD4

Are you an experienced Account Manager with a background in facilities management or working at heights? Access North, a well-established family-run business specialising in safety and accessing hard-to-reach places, is looking for a passionate team player to join us near Huddersfield.

About the Role

You'll be managing both new and existing client relationships whilst working closely with our technical team to deliver projects on time and within budget. This hybrid role combines account management with business development, project management, and ensuring we meet our SLAs and KPIs.

What You'll Do

• Nurture existing client relationships and develop new business opportunities
• Work alongside our technical team on project delivery and strategic planning
• Handle quoting, estimating, and job costing
• Manage projects ensuring on-time delivery, budget control, and accurate costing
• Deliver well-rounded projects whilst meeting SLAs and KPIs
• Foster a culture of trust, diligence, and collaboration
• "Jump in" whenever needed as part of our close-knit team

What We Need

• 4+ years account management or client-facing experience
• Essential: Facilities management, working at heights, or construction background
• Strong project management skills
• Exceptional communication and negotiation abilities
• Experience with Google Workspace, Salesforce, Asana, SafetyCulture, and Apple Macs
• Natural problem-solver who can work on their own initiative
• Must live within 45 minutes commute of Huddersfield
• Tech-savvy with cloud-based tools and willing to adapt to new software

What We're Looking For

Someone with integrity who thrives in a small, collaborative team environment. You'll be:

• Detail-oriented with immense pride in your work
• Organised and able to multitask effectively
• Accountable and able to work to deadlines under pressure
• A clear communicator who values punctuality and takes ownership
• Ready to step outside your comfort zone and embrace challenges
• Eager to grow, learn, and ask questions
• A critical thinker who can assess situations and solve problems creatively
• Maybe even someone with a love for the outdoors - rock climbing, hiking, or exploring!

Why Access North?

• Family-run business that puts people and purpose first
• Workplace centred on safety, growth, and well-being
• Supportive team that listens, collaborates, and has your back
• Varied, challenging work in a creative and fast-paced environment
• Opportunities to make a real impact and grow your career
• Friendly, fun, and growing team that values your development

If you are ready to make a significant impact and become a key player in our team, we want to hear from you. This is the perfect role for someone who’s enthusiastic, proactive, and eager to learn in a company that truly cares about its people. If this sounds like a bit of you, we’d love you to drop us a line!

Submit your CV and a cover letter outlining why you're the perfect fit for Access North.

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