Account Manager

Account Manager

Rochford | Up to £30,000 PA | Mon–Fri, 8:30-17:00

Looking for a role where you’re trusted to run the show? Keeping clients happy and projects moving smoothly, without cold calls or constant chasing?

This role is all about managing existing client relationships and seeing residential design projects through from start to finish. You’ll be the calm, clear communicator between homeowners and our in-house design team — organising, updating, troubleshooting, and occasionally visiting sites in person.

No selling required — but if you naturally spot an upsell opportunity, there’s commission in it for you.

What You’ll Be Doing:

• Managing a portfolio of homeowner clients through the full project lifecycle
• Acting as the main point of contact — friendly, helpful, responsive
• Attending occasional in-person meetings and site visits
• Coordinating with internal designers to move projects forward
• Keeping everything logged and up to date in the CRM
• Solving issues quickly and professionally (we aim to respond to all clients within 24 hours)
• Help improve internal systems and processes as the team grows

What You’ll Need:

• Experience in account or project management (ideally in a fast-paced setting)
• Excellent communication and organisational skills
• Strong attention to detail and a proactive mindset
• Confidence using Google Workspace and CRM tools
• A valid UK driving licence and your own car

It’d Be a Bonus If You Have:

• An interest or background in architecture, design, or residential property
• Experience with site visits, surveys, or project delivery
• An eye for spotting relevant upsell opportunities

Why This Role?

• You'll take real ownership of your clients and projects
• Be part of a supportive, growing team that values your input
• Earn commission for upsells you help convert
• Get a front-row seat as we reshape how homeowners experience architecture

Job Type: Full-time, Permanent Position

Area: Rochford, Essex

Salary: Up to £30,000 PA

Hours: Monday – Friday 8:30-17:00 Office based

Don’t hang around—roles like this don’t stay open for long!

Call Julie or Aimee at One to One Personnel on , or fire over your CV to or

Let’s make your next move the best one yet!