Account Manager

Pineapple Careers is proud to be partnering with a dynamic and growing organisation based on the outskirts of Horsham, who is looking to recruit an Account Manager on a full-time permanent basis. Do you thrive in a fast-paced environment? Are you someone who enjoys juggling multiple priorities, solving problems and delivering outstanding customer service? Are you ready to take the next step in your aviation career?

If you’ve got great admin skills, love building strong customer relationships and enjoy the satisfaction of seeing a job through from quote to delivery, we’d love to hear from you!

This is a brilliant opportunity to join a forward-thinking company that truly values its people.

Key Responsibilities:

• Respond promptly to customer queries regarding orders
• Manage and assist customers with their requests
• Deliver proactive account and project management
• Generate customer quotes and invoices
• Build strong relationships with key customers
• Maintain and update internal databases with accuracy
• Advise on shipping and freight logistics
• Track, monitor and improve account performance
• Create pricing strategies to win business
• Identify high-value enquiries and follow up with precision
• Troubleshooting live problems and ensuring on-time part delivery
• Act as a main point of contact for allocated customer accounts
• Support senior colleagues on strategic projects and ad hoc requests
• Contribute to the growth and success of consignment stock sales

Key Skills:

• Aviation industry experience
• Professional, engaging and proactive approach
• Excellent problem-solving and negotiation skills
• Strong admin skills with a high level of accuracy
• A natural multitasker who thrives under pressure
• Customer-focused and commercially aware
• Highly motivated with a desire to progress
• Able to take ownership and deliver results
• Comfortable working with pricing models and project tracking
• Confident communicator across all channels

Personal Profile:

• Enthusiastic, proactive and motivated individual who takes pride in their work
• Reliable, trustworthy and able to work collaboratively as part of a professional team
• Able to think strategically and contribute to the success and growth of the business.
• Hardworking with an eye for detail and a strong sense of responsibility

Salary & Benefits:

• £30,000 - £45,000 (depending on experience)
• Full-time, Permanent
• Training & Career Progression
• Pension Contribution
• 20 days Annual leave plus Bank Holidays
• Free Parking
• Staff social events
• Based on the outskirts of Horsham

Please note: due to the location, you must have access to your own transport.

If this role sounds like your next dream job, then please apply today! Alternatively, please contact Pineapple Careers for more information.

Pineapple Careers is acting as an Employment Agency in relation to this role.

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