Account Manager

We are looking for an Account Manager to create long-term, trusting relationships with our customers. The Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.

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  Acting as a communication hub for clients/customers

  
  


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  Building long-term rapport with customers

  
  


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  Being able to negotiate contracts effectively

  
  


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  Resolving customer disputes and attending to enquiries

  
  


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  Providing reports on account

  
  


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  Finding opportunities to assist with the growth of the company

  
  


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  Developing ideas/strategies to help build a good relationship with clients

  
  


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  Assisting with critical issues and escalations

  
  

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  Experience as an Account Manager or related profession

  
  


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  Excellent communication skills

  
  


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  Familiar with CRM software and MS Office

  
  


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  Knowledgeable about delivering solutions based on customer needs

  
  


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  Ability to manage multiple projects

  
  


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  Excellent negotiation and leadership skills

  
  


• BA/BSc degree in Marketing, Business or related field