Account Manager

Account Manager

Leatherhead, Surrey (Hybrid)

My client is a leading cloud consulting and managed services business, trusted by global technology vendors, partners, and enterprises to deliver best-in-class solutions across cloud, data centre, and workspace technologies.

We’re looking for an Account Manager to join the team, reporting to the Head of Sales. You’ll be the primary contact for assigned customers, ensuring satisfaction, smooth service delivery, and long-term success. This role combines relationship management, operational oversight, and growth opportunities.

Job Duties:

• Build and maintain strong client relationships
• Act as day-to-day contact for key accounts
• Coordinate with internal teams to deliver outstanding service
• Spot opportunities to grow accounts through upsell/cross-sell
• Manage customer expectations and resolve issues effectively
• Provide regular reporting and insights

Required Experience

• Proven account/relationship management skills
• Strong communication & problem-solving ability
• Organised, detail-oriented, and proactive
• Collaborative approach across teams
• Knowledge of cloud/IT solutions a plus

This is a great opportunity to join a dynamic business with global recognition and play a key role in customer success and account growth.