Account Manager

Holt Engineering are seeking a proactive and customer-focused Account Manager for our client in Portsmouth to to manage and support a portfolio of defined key customer accounts.

The successful candidate will act as the primary point of contact for assigned customers, ensuring exceptional service delivery and seamless coordination across internal departments. This role plays a vital part in maintaining strong client relationships, securing repeat business, and supporting the long-term growth and stability of the organisation.

The role will be office based working a day shift Monday to Friday with an early finish on Fridays, salary is £35-38kpa. 

Duties for the successful Account Manager: 
Act as the main interface for defined key customer accounts, including visiting customer sites when required
Develop, produce and maintain account plans to meet both business and customer requirements
Manage the repeat order and contract review process to ensure capacity, materials and engineering resources are available
Work closely with the Purchasing Department to ensure materials are delivered in line with sales order requirements
Support Engineering during busy periods, including loading and checking Bills of Materials (BOMs) within the MRP system
Expedite critical issues internally and externally that may impact delivery schedules or contractual commitments
Promote additional sales opportunities within existing key accounts
Prepare and negotiate quotations for key customers
Liaise with internal departments to resolve technical issues or other challenges affecting delivery performance
Undertake any additional duties relevant to the role as assigned by managementSkills and experience required for this Account Manager role: Essential:
Previous experience in Account Management and/or a customer service role
Excellent communication and interpersonal skills
Strong IT proficiency, particularly in Microsoft Office (Excel, Word, PowerPoint)
Confidence in preparing, analysing and presenting data to customers
Strong planning, organisation and prioritisation skillsDesirable:
Understanding of an Electronics Manufacturing  environment
Knowledge of electronics production techniques
Experience working with MRP systemsBenefits for the  Account Manager: 
Free onsite parking 
Perks at work % discount on 100s brands 
Monthly treats and events 
Employee referral bonus 
24 days holiday + opportunity to buy additional If you have the required skills and experience please apply with your CV and Yasmin will call you
Only candidates based in UK and eligible to work in UK are allowed