Account Manager

Job Title: Account Manager

Location: Leighton Buzzard

Contract Details: Full-time, Permanent
Hours: Monday-Friday, 9:00am-5:30pm
Start Date: ASAP

Salary: £25,000 - £28,000 per annum

Benefits & Perks:

20 days annual leave + bank holidays (increasing with length of service)
Additional day off for your birthday
Office snacks and sweet treats
Friendly, supportive working culture
On-site parking
Strong opportunities for career growth and development
Casual dress codeResponsibilities:

Accurately process customer and retail orders, managing daily dispatch schedules and approvals
Maintain customer databases and build strong relationships with retail partners and distributors
Manage multiple inboxes and handle customer enquiries via phone and email
Prepare quotations, approve order visuals, and book in orders for major retail partners
Create manufacturing orders and support stock planning through production meetings
Oversee Shopify stock levels and work closely with purchasing on stock and lead times
Assist with invoice queries and update website pricing and applications
Handle customer complaints professionally and liaise with internal teams to ensure smooth order flowEssential skills:

Experience in customer service, account management or order processing is preferred
Excellent telephone manner
Strong written and verbal communication skills
Good Microsoft Office skills
Strong attention to detail
Ability to work well under pressure
Ability to work independently and within a wider team
A proactive, organised and customer‑focused approachDesirable skills:

Experience working with retailers or distributors
Experience with Shopify or similar e‑commerce platforms
Experience in a manufacturing or product‑based environment
Previous experience supporting a sales functionHow to apply:

If you are interested in this wonderful job opportunity, please apply via this job site or reach out to Adecco Aylesbury on (phone number removed).

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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Only candidates based in UK and eligible to work in UK are allowed