Account Manager

About SAMY

SAMY is the global powerhouse leading the evolution of brand communication. We help brands matter in a social-first world through research, creativity, technology, and integrated influencer marketing to deliver impactful, data-driven solutions and drive growth for brands. With over 1.000 employees in 15+ offices across 18 countries (Europe, U.S., Latin America) and operating in 55 markets, SAMY serves over 100 leading clients, specializing in award-winning, end-to-end digital campaigns.

Role Mission

We are looking for an Account Manager to join our UK team and take ownership of multiple client accounts across social media, digital and integrated marketing campaigns. You will manage day-to-day client relationships, coordinate internal teams, and ensure high-quality delivery across all active accounts. This role is ideal for someone who thrives in a fast-paced agency environment, is comfortable managing several priorities at once, and enjoys working across different clients and industries.

Key Responsibilities

• Client & Account Management: Own day-to-day communication with multiple clients, acting as the main point of contact and ensuring strong relationships across all accounts.

• Multi-Account Delivery: Manage multiple client accounts simultaneously, balancing priorities, deadlines and deliverables while maintaining quality and consistency across all work.

• Campaign Coordination & Execution: Translate client briefs into clear tasks for internal teams across social media, paid media, influencer marketing and creative delivery.

• Internal Collaboration: Coordinate with internal teams including creative, strategy, media and production to ensure smooth execution of campaigns from briefing to delivery.

• Reporting & Performance Tracking: Support campaign reporting and performance tracking, ensuring insights are clearly shared with clients and internal teams.

• Account Growth: Identify opportunities to grow accounts through upselling and additional services where relevant.

Skills and Experience

• Previous experience in an account management role within a social media, digital, marketing or creative agency.

• Experience managing multiple client accounts simultaneously (ideally 3+).

• Strong client-facing communication skills with direct experience managing stakeholders.

• Experience across social media campaigns, with exposure to paid media, influencer marketing and/or reporting.

• Familiarity with project management, reporting and CRM tools used to manage workflows, client communication and campaign delivery.

• Highly organised with strong attention to detail and the ability to manage competing priorities.

Cultural Fit

Be Kind: Direct, respectful communication. Feedback that elevates.

Go Beyond: Relentless initiative. Strategic problem-solving. Results that exceed expectations.

Craft Together: Elite teamwork. Seamless execution. Collective excellence over individual effort.

Enjoy the Journey: Adaptability under pressure. Consistency through change.

Own it: Extreme ownership. High standards. Lead by example.

Diversity and Inclusion

At SAMY, we believe in real diversity: teams where each person contributes from their uniqueness. We are committed to creating an inclusive, accessible, and barrier-free environment where every voice matters.

We welcome applicants of all abilities and backgrounds. If you need any adjustments during the recruitment process or in your daily work, please let us know. We want you to thrive on an equal footing.

Benefits:

• Flexible schedule and hybrid working options

• Unlimited holidays + birthday off + December 24th & 31st as company holidays

• Workplace pension scheme

• Health Cash Plan

• Wellhub

• Early finish Fridays

• Season ticket loan

• Training & mentoring scheme, including Mirror Club — our mentoring program for women in the industry

• Global Referral Program with rewards for referring clients, projects, or talent

• Geographic mobility plan — option to work from SAMY offices around the world

• Global Family Policy

• Volunteering opportunities and global social & environmental initiatives

• Work socials