Account Manager

Talentmark are recruiting for an Account Manager, to join a pharmaceutical company, based in Birmingham, on a permanent basis.

The salary is around £28,000-£34,000 per annum.

The Company:

Our client are a Pharma manufacturing company who produce, import, and distribute bespoke medicines (Specials), and CBPMs (Cannabis-Based Products for Medicinal Use).

Your main duties will be:

Manage the end-to-end customer journey from onboarding to retention. 
Act as the primary point of contact for a portfolio of clients.
Liaise with customers to ensure timely and effective communication regarding orders, services and inquiries. 
Collaborate across departments to ensure a seamless customer experience. 
Maintain accurate records and provide regular reports to management.Your Background (Essential):

Degree in scientific, pharmaceutical or quality-related discipline.
Minimum of 3 years experience in a customer success, account management or customer-facing role.
Flexibility to travel across the UK and Ireland.Your Background (Desirable):

Experience in a GMP, pharmaceutical, specials or other regulated environment.
Knowledge of Specials Manufacturing regulatory requirements and MHRA guidance.Apply:
It is essential that applicants hold entitlement to work in the UK. Please quote job reference (phone number removed) in all correspondence.
If this position isn't suitable but you are looking for a new role, or if you are interested in seeing what opportunities are out there, head over to our LinkedIn page (Talentmark) and follow us to see our latest jobs and company news
Only candidates based in UK and eligible to work in UK are allowed