Account Manager

Our client is a well-established engineering business supplying the UK rail industry. They're successful, growing, and have built an excellent reputation over the last 20+ years.

They're now looking for a Customer Account Manager to join their close-knit commercial team. It's a genuine opportunity to build a long-term career, with a clear pathway into a Sales Manager position as the business continues to grow.

If you're ambitious and looking for a company that promotes from within, this could be exactly what you're looking for.

The Role

This is an office-based role managing a portfolio of existing customers. You'll focus on building strong relationships, responding to enquiries, preparing quotations and delivering excellent customer service.

You'll become the go-to contact for your customers while learning a specialist product range, with full training provided.

What You'll Be Doing

Looking after around 20 established customer accounts.
Handling customer enquiries from start to finish.
Preparing quotations and checking stock availability.
Building strong, long-term customer relationships.
Visiting customers across the UK when needed (occasional overnight stays).
Attending exhibitions and industry events.
Working closely with the Procurement team.
Developing knowledge of the company's specialist products.

About You

You'll enjoy working with people and building relationships.

You'll probably have experience in one of the following:

Account Management
Internal Sales
Customer Service
Sales Support
Commercial Administration
Technical or Engineering Support
You'll also have:

Great communication skills.
Good attention to detail.
Confidence speaking with customers.
Ambition to develop your career.
A full UK driving licence.
Industry experience isn't essential. If you've got the right attitude and enjoy looking after customers, full product training will be provided.

What's on Offer?

Salary dependant on experience
10% performance bonus
Monday-Thursday: 8:30am - 4:30pm
Friday: 9:00am - 3:00pm
Christmas shutdown
Car allowance and mileage paid
All travel expenses covered
Full training and ongoing development
Genuine progression into a Sales Manager role
UK travel, with international opportunities in the future

Ready for Your Next Step?

If you're looking for a role where you can build lasting customer relationships, develop your career and work for a business that genuinely invests in its people, we'd love to hear from you
Only candidates based in UK and eligible to work in UK are allowed