Account Manager

Job Description

12 months fixed term
Salary £30,000 - £35,000 depending on experience

bandstand is an exciting creative agency that prides itself on rebellious inquiry and fearless creativity to ignite change for our clients. Forever curious, we are a small independent agency based in Soho with a diverse portfolio of clients including energy, charity, retail, property, fintech and public sector.

We are looking for an Account Manager to join our Client Services team. You will have an eye for detail, love working as part of a team and will be confident managing projects from the inception of the brief to final fulfilment and delivery.

You’ll be proactive, organised, reliable, entrepreneurial and opinionated. You make great work happen effortlessly.

You’ll be positive, with a can-do attitude and understanding from both a client and creative perspective.
You’ll have the ability to build solid, trusted working relationships with clients and colleagues that are built on mutual respect and your ability to add value and energy to the team when driving projects throughout the studio.

Desired Skills and Experience

Overall

A minimum of 3 years in a similar role within a creative agency
Ability to confidently manage both internal and client expectations
Experienced managing a range of projects across brand and advertising campaigns including shoot production
Be solution originated and calm under pressure
Process driven and organised with a high attention to detail
Confident communicator and collaborator with some experience communicating across teams and external partners & suppliers
Possess financial acumen and an understanding of building project budgets
Motivate and encourage all members of the team
Support and development of new business opportunities
Culturally aware.

Day-to-day

Create and manage budgets and timelines - tracking profitability throughout projects
Proactive, timely and consistent clear client communication
Day-to-day contact for all client communication
Relay client feedback to a Creative in a constructive manner
Manage projects throughout each stage of development from brief through to studio and final implementation - working with each department of the agency as required
Acting as the main driver of individual projects throughout the studio ensuring each project remains on schedule and meets required delivery timings
Maintain accurate records of meetings, decisions and next steps
Get stuck into the detail, ensuring all briefs are clear and required assets are available ahead briefs commencing in the studio
Tracking client feedback
Understand agency processes and maintain responsibility for quality control
Brief and liaise with suppliers/partners
Raise invoices and POs, and financial tracking of projects.

We’d love to hear from you. Please apply with a cover letter and CV to Pebbles,

[email protected]