Account Manager

Job Description

Hey, we're Kurogo.

We create thought leaders through personal branding. Over the last 2 years, we've worked with some of the most exciting founders, CEOs and entrepreneurs globally to build their personal brands. We help clients unlock the power of personal branding by: positioning them as authorities in their industry, developing content strategies that reflect their expertise, creating social content and video content to grow their presence and landing them media features in leading publications.

Lots of cool things are happening at Kurogo and we're looking for an Account Manager to join the team!

About the role.

Job Title: Account Manager
Salary: £29,500 - £31,000 per annum (depending on experience)
Terms of employment: 12-month contract (with 2-month probationary period) (after the initial contract, we'd look to make the role permanent)
Hours: Full-time
Location: Remote
Reporting to: Head of Client Services
Application deadline: Friday 7th June 2024 (at 11:59pm)
Interview dates: w/c 10th June and w/c 17th June 2024

Position summary.

We’re looking for an experienced Account Manager to join Kurogo. Ideally, you’ll have first-hand experience working at an agency as an Account Executive/Manager (or similar role).

As an Account Manager, you’ll manage a suite of clients from a range of sectors (and countries!) - some of the most exciting founders, CEOs and entrepreneurs in the world. You’ll oversee each client campaign, build strong relationships with our clients and their teams, and ensure our delivery is exceptional. You’ll be a real people-person, able to lead, inspire and support a small team, including a Content Writer and Social Community Executive.

You’ll have strong project management skills, be a top-notch communicator and have a keen interest in personal branding. As a young and ambitious organisation, we’re looking for someone with entrepreneurial drive, commercial acumen and someone hungry to join an early-stage agency.

We’ve grown rapidly in 2022 and 2023 and don’t plan on slowing down anytime soon. In fact, we’re continuing our expansion globally in 2024 and you can join us on this journey. Let's become the world’s go-to personal branding agency.

Key responsibilities.

To work closely with our clients to understand what makes them stand out and the reputation they want to build
To build strong relationships with our clients and manage expectations
To research and understand our clients’ industries inside out
To develop powerful brand strategies to position our clients as thought leaders in their industries
To understand and leverage brand strategy, social media and PR to our clients’ advantages
To work with our Content Writers and Senior Team to execute positioning strategies effectively through high-quality content
To manage and coordinate output of the Content Writer and Social Community Executive to ensure all work is aligned with our clients’ strategies and is delivered to a high-standard and on-time
To liaise with clients day-to-day to collect necessary information and ensure they are receiving high-quality work
To monitor client campaigns and take the necessary steps to constantly improve them
To create and run reports with our clients on the performance of their personal brand, alongside the Content Writer and Social Community Executive
To share information and best practice on producing industry-leading content openly and productively with the wider team
To bring your own thoughts and ideas to the table as to how we can grow as an agency

What we are looking for.

2+ years experience (minimum) in account management (preferably at another agency within the marketing/ social media space)
Keen interest in personal branding and brand strategy
An exceptional relationship-builder - someone who has experience working closely with clients
Someone who cares deeply about clients’ experience and campaign performance and will go the extra mile to ensure we deliver the best results (you’re someone who never settles for ‘good enough’!)
Proactive, self-motivated and organised, with excellent project management skills
Determined to learn and develop with us - constantly looking to improve our delivery, the business and your own skills. We’re an ambitious bunch constantly driving each other to be the best personal branding agency in the world. And we have a great time doing it!
Ability to coordinate your own work and other team members’ work across multiple clients simultaneously
Ability to work both independently and collaboratively. We’re a remote-first agency, so you’ll spend a lot of time working from home (though there will be opportunities to meet the team in-person at the Kurogo Studio in London)

A typical week could involve:

Attending whole team meetings and 'Pod' meetings to update on the status of your clients
Researching and developing a strategy to position a new client as a thought leader in their industry
Presenting strategies to our clients
Coordinating your Pod to ensure all necessary work is completed in good time to a high-standard
Collaborating with your Pod to develop existing client’s positioning and social growth strategies
Catching up with clients to report on progress and collect powerful stories and updates that Content Writers can turn into content
Seeking opportunities for clients - this could be speaking opportunities, events, or PR opportunities to further develop their personal brand
Analysing campaign performance and producing monthly reports for your client

What we can offer you.

£29,500 - £31,000 per annum (depending on experience)
Flexible working hours (8:30am-12pm core hours)
29 days per year (including your birthday) + public holidays in England & Wales.
A 3-night stay once per year at Unplugged.rest (digital detox cabins)
Bespoke wellbeing plan, and individual wellbeing budget
The opportunity to support and work with a social cause of your choice every year
Mentoring for personal and professional development, with yearly personal professional development budget
An afternoon of L&D every month
Whole team in-person socials, virtual socials + in-person co-working days with colleagues
Incentives for building your personal brand

Interested? Here’s how to apply.

Please visit:

https://kurogogroupltd.recruit.charliehr.com/careers

and follow these instructions:
Attach your CV
Answer the two questions
And feel free to attach any supporting evidence you feel relevant (e.g., this could be a portfolio)

Please let us know if there's anything we can do to better accommodate you throughout the application or interview process. Get in touch with us, [email protected]

** Only applications made through our careers site will be accepted **
** No recruiters at this moment please **
** You are encouraged to apply for the role even if you don’t meet all the requirements **
** We're a small team, but we'll endeavour to get back to every application as soon as possible **