Account Manager

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Job Description - Account Manager

Job Description

Please send a CV and cover letter to

[email protected].

Context

Social Supermarket is the fastest growing social enterprise marketplace in the UK. Our vision is to become the UK’s most trusted supplier of impact led products. As companies are under increasing pressure to source sustainably, both from regulation and their employees, Social Supermarket is well positioned to be the go-to supplier for sustainable gifting and branded merchandise.

In particular, branded merchandise has been our fastest growing product category in the last two years. We partner with hundreds of clients who are looking for sustainable alternatives to traditional wasteful merchandise. For every order we also offer clients a personalised impact report that translates their purchases to positive social and environmental impact. We are now looking to scale up our branded merchandise business that has shown great traction so far and we are keen for someone who can support us on this journey.

We’re looking to hire an experienced sales person who is keen to work with impact led products and whose role will be focussed on providing branded merchandise and gifting solutions to some of our most important corporate customers. We are looking for someone with a passion for purpose led challenger brands and excited at the prospect to roll up your sleeves in an entrepreneurial setting this could be the role for you.

Job Description:
As an account manager for merchandise and gifting, you will be working with our growing list of large corporate clients. You will be sourcing and presenting the most exciting products that also have tangible social or environmental impact. Think branded plants that empower women in prison to notebooks made from stone that fund clean drinking water projects. Working closely with our partners and internal teams, you will champion our sustainable products, fostering strong relationships and driving sales performance to achieve ambitious targets.

Key Responsibilities:
Manage and build excellent relationships with an existing book clients, across one product portfolio
Grow a pipeline of new clients
Attend client and networking events
Inspire clients with social impact stories and reporting
Work with our Head of Brand & Marketing to promote good news stories
Work with our Operations team to ensure smooth delivery of products
Source new merchandise product ideas
Key Skills and Qualifications:
Proven Track Record of Sales achievement;
Experience working as an Account Manager in branded merchandise or gifting
Excellent communication and negotiation skills, with the ability to build rapport and influence decision-makers.
Analytical mindset with proficiency in sales data analysis and performance tracking.
Strong presentation skills
Adaptability and resilience to thrive in a fast-paced, evolving start-up environment.
A passion for sustainability and social impact

You'd be working alongside

You'll be joining a small, driven team with high aspirations for our company and the impact it can have, including three other employees and three co-founders with professional backgrounds and experience in sustainability, financial planning, strategy and software development.

In June 2020, we successfully raised seed investment. In 2021 we became B Corp certified and in both 2022 and 2023 we were announced as one of the Escape100, the top 100 companies to work at based on mission, impact and more.

Our values

Obsess over progress – we never settle for the ordinary. We want to be extraordinary.
Love to learn – we identify gaps in our understanding and take steps to fill them.
Be a cheerleader – we support our colleagues and build a fun atmosphere.
Own the hard tasks – we follow through on what we say we will do.
Challenge, respectfully – we leave egos at the door. Everyone is willing to be challenged and together find the quickest route to success.
Make ripples – no action is too small to support our mission to create fundamental social change.
As is the nature of working at a start-up, most of us are generalists rather than specialists. If you don't meet every requirement listed, then we encourage you to apply in any case. We are looking primarily for the right mindset and are committed to building a diverse and inclusive workplace.

We encourage applications from people of the global majority, LGBTQ+, neurodiverse and disabled candidates. In the event that we ask you to come and meet us for a conversation and you are struggling financially, we may be able to reimburse you for any reasonable travel costs.

Perks

Join a dynamic, entrepreneurial start-up changing the world for the better
Occasional product sampling – we make sure every food & drink product on our marketplace lives up to our standards, as well as creating positive impact
The ability to deliver real change in the organisation away from red tape and bureaucracy
Scope to grow with the business as it grows
Fantastic private office in Fitzrovia, central London.
Employee discount on our marketplace
Cycle to work scheme
Team away days and regular socials

Remuneration
£35,000- £40,000 + uncapped commission.

Timeline
To apply, please send your CV and cover to

[email protected]

Applications are shortlisted on a rolling basis and we reserve the right to interview, appoint and remove this advert before the closing data. As such, we encourage you to apply at the earliest opportunity.

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