Account Manager

Job DescriptionJob Title: Account Manager (Consultant)Company: SonderWebsite: www.imaginesonder.comDepartment: ConsultingLine Manager: Senior ConsultantRemuneration: £27,500-£40,000 (experience dependant)SonderWe're Sonder, a London-based personal brand consultancy working with Founders, CEOs and Senior Leaders of businesses around the world.Unlike other personal branding entities, we don’t quantify only vanity metrics as ‘success’, instead, we adopt a holistic approach to personal branding that achieves actual results in the form of strategic opportunities for our clients and their businesses.From startups to Fortune 500s, we are defined by our ability to seamlessly integrate into a diverse range of often complex business ecosystems, providing value that far transcends personal branding, including full-service marketing and business development support.Beyond the success we achieve for our clients, we are proud to create and shape narratives that define culture and affect meaningful societal change.Our Culture - a snapshotWe have an insatiable curiosity and love of learning. Rarely does one have the opportunity to ‘chew the fat’ with international experts operating in the highest echelons of disruptive and industry leading businesses. You will learn about a diverse range of subjects including leadership, Web3, clean energy, gender inequality, sustainability, the psychology of dance music and more. Every day is a school day at Sonder.Having the ability to learn is of considerable value to us - that’s why we ensure that the opportunity to learn doesn’t end when a client call does. We hold regular internal educational workshops led by industry experts on a variety of subjects related to personal branding and beyond - including brand strategy, digital marketing, copywriting, public speaking and more.We value transparent leadership. We openly talk about the money that comes in and goes out, why we make the decisions we do, and often make those decisions together. We work hard to build a culture of transparency, fairness and trust. It is also our hope that through transparent leadership, you will learn a lot about how to build and manage a business.If you want to grow and succeed quickly at Sonder, you can and will. If you go above and beyond to bring value to our clients and the business, we will go above and beyond to reward you for that. We want our people to grow with the business, exponentially so in comparison to other, more traditional settings. We are team players. Currently, every one of us at Sonder - from the top down - work together on every one of our accounts. Everybody has a seat at the table and everybody's voice is heard. We muck in if and when necessary, even if it’s ‘not our job’, we hold each other accountable, we hold each other up, and ultimately we win together and lose together.Personal Branding Experience/TrainingAlthough this role requires account management experience is, no prior experience of personal branding is necessary as you will be fully trained and equipped.Role & ResponsibilitiesConsulting. Lead ‘content calls’ with our clients, devising and asking questions conducive to ensuring compelling and strategic content written by our copywriters. Oversee the delivery of personal branding work, setting deadlines appropriately and ensuring quality. Interact multiple times a week with clients, answering questions and keeping them informed.Strategy. Contribute to our clients personal brand strategies.Relationship management. Build, nurture, retain and grow client relationships on behalf of Sonder.Expansions. Spot opportunities to grow accounts.Reporting. Report to your line manager/other relevant stakeholders as well as clients.Business initiative. Proactively support the wider business, your peers and the leadership team in making process improvements, implementing change and evolving our culture.Key QualitiesProfessional. You’ll demonstrate professionalism at all times. You will be polite, diligent, proactive and kind.Confident. You’ll be working day-to-day with a range of clients. They need to feel like they are talking to a specialist in your field. You’ll make them feel safe in your presence while also challenging them to open up.Interesting. You’ll bring new ideas and energy to your clients and your team.Interested. You’ll enjoy learning, researching, observing and drawing insights. You’ll enjoy communicating about what you know with confidence (not arrogance).Ideally, you’d be:Willing to give your all. We need someone who wants to grow with the company, succeed together and not just ‘do a job’.A self starter. Someone who spots opportunity, has their own ideas, thinks before they’re asked.A personality. Someone who likes people, and can be fully client facing.Interested in building your own personal brand.PerksFull-time ‘WeWork’ membershipA monthly wellness budget to spend on anything that contributes to your wellbeing (a gym membership, books, a pottery lesson etc.)Regular educational workshops to ensure you are learning and growing in personal branding and beyondNetworking eventsPaid birthday leaveRegular social eventsDog friendly officeFree speciality coffee onsitePractical ExpectationsRole is 5 days (40 hours, per week) Minimum of 3 days per week in our office in Tower Bridge