C

Account Manager Debt Recovery

icon building Company : Confidential
icon briefcase Job Type : Full Time

Number of Applicants

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Job Description - Account Manager Debt Recovery

My client is looking for commercial, dynamic, motivated and driven individuals to join their forward-thinking business as an Account Manager. This role is perfect for individuals aiming to build a career in debt recovery (full training will be provided) within a leading firm that values staff development and has a history of steady growth.

Key Responsibilities:

  • Manage a portfolio of accounts from various clients all Business to Business
  • Contact debtors via outbound calls, letters, emails and SMS to pursue unpaid debts and discuss repayment options.
  • Address disputes, queries and complaints to achieve optimal outcomes for clients.
  • Ensure compliance with industry regulations.
  • Respond to debtor and client communications within agreed service standards.
  • Negotiate payment plans or settlements in the best interest of clients.
  • Maintain professional relationships with clients.

Skills & Qualifications:

  • Confident, positive and assertive demeanour while remaining polite and professional.
  • Excellent verbal and written communication skills.
  • Strong listening skills with an inquisitive and investigative nature.
  • Business and commercial awareness.
  • Ability to remain professional under pressure.
  • Proficient in MS Word, Excel and Outlook.
  • Adaptability to different situations.
  • Experience in debt collections, arrears management, or the utility industry is beneficial but not essential, as full training will be provided.

Benefits:

  • Competitive starting salary, based on experience.
  • Performance-related bonus up to £6k per annum.
  • Standard working hours: 35-hour week, Monday to Friday, 9am to 5pm (flexibility may be required).
  • Opportunity to join a growing business with a successful track record.
  • Support for professional development within the firm.
  • Team orientated environment
  • Company events and away days
Original job Account Manager Debt Recovery posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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