Account Manager - Gateshead - Permanent

Account Manager

Gateshead | Permanent | Hybrid Working | £27,000 - £30,000 DOE + Bonus + Excellent Benefits

Are you an experienced Account Manager who enjoys building long-term customer relationships and developing existing accounts?

We're recruiting for a well-established global manufacturing and technology business with an outstanding reputation for investing in its people. This is a fantastic opportunity to join a supportive commercial team where you'll inherit an established customer base and focus on growing existing relationships - no cold calling required.

Working closely with the wider sales team, you'll become a trusted advisor to your customers, identifying opportunities to increase account value while delivering an exceptional customer experience.

What's on Offer

£27,000 - £30,000 DOE

Quarterly bonus + profit share scheme

36-hour working week with flexible start/finish times (standard hours 8:20am - 4:30pm Monday - Thursday and 1:30pm finish on a Friday!)

Home working Fridays after training

Free on-site parking
25 days holiday + bank holidays, option to buy more

Enhanced pension, life assurance and Health Cash Plan

Employee Assistance Programme, 24/7 GP, Cycle to Work, share scheme and employee discounts

The Role

You'll manage a portfolio of existing customers, helping to retain and grow accounts through excellent relationship management and commercial awareness.

Key responsibilities include:

Managing and developing existing customer accounts

Building long-term customer relationships and delivering regular account reviews

Identifying cross-sell, upsell and new product opportunities

Managing opportunities from enquiry through to quotation and completion

Maintaining accurate CRM records, forecasts and pipeline activity

Preparing quotations and supporting tender opportunities

Working closely with technical, operations and customer support teams to deliver excellent customer outcomes

About You

We're looking for someone with:

Experience in Account Management, Customer Success, Client Relationship Management or Internal Sales
A track record of growing existing customer accounts
Strong communication and relationship-building skills
Good commercial awareness and a proactive approach
Experience using CRM systems and Microsoft Office
Excellent organisation and attention to detailExperience working with technical or engineered products would be beneficial but isn't essential, as full product training will be provided.

Why Apply?

This is a business with low staff turnover, genuine career progression and a collaborative culture where people are valued. If you're looking for a relationship-focused Account Manager role with an excellent benefits package and long-term career prospects, we'd love to hear from you.

Please note: Due to the high volume of applications, we're unable to provide individual feedback. If you require any reasonable adjustments during the recruitment process, please let us know.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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Only candidates based in UK and eligible to work in UK are allowed