Account Manager II

Ecolab Bioprocessing is looking for a highly skilled field Account Manager II responsible for the sale of the company's bioprocessing purification products within an assigned territory or geographic region (UK and Northern Europe) The customer base will span small, mid-size and large Biotech / Pharma. Provides expertise and customer service to accounts. Builds relationships with customers to influence the acceptance and use of company's products. Identifies and profiles key accounts and demonstrates ability to build rapport and develop customer relationships.

How you'll make an impact:

• Meet and exceed sales target and contribute to the fast growth of the bioprocessing segment of the Purolite business.

• Nurture and build strong relationships with new and existing customers.

• Proactively prospects and cold-calls net-new customers (never called on before) to identify and develop new chromatography resin opportunities; operates with a hunter mentality to open and advance new business.

• Provides product expertise and excellent customer service to accounts, both new and existing.

• Builds relationships with customers to influence the acceptance and use of company's products.

• Identifies and profiles key accounts and demonstrates ability to build rapport and develop customer relationships.

• Leverages existing networks and industry connections to develop new business relationships and opportunities.

• Has the ability to work with internal stakeholders to provide the support needed by customers in a timely, effective manner.

• Understands the biological drug development pathway, and milestones in process development. Can identify opportunities for design in or conversion of competitive products in that timeframe.

• Builds forward looking account /territory growth plans and engages the appropriate technical and support teams to meet these goals.

• Builds and maintains a healthy sales funnel and effectively prospects to add new opportunities to expand base / meet sales targets.

Minimum Qualifications:  

• 3 years minimum sales/account management experience, within the biotech / pharma industry.

• B.S. or greater in Life Sciences field or related areas.

• Experience with major CRM platforms (Oracle, Salesforce, ZoHo etc.).

• A solid understanding of Bioprocessing required.  Knowledge of the biotech industry, including market trends, regulatory environment and it challenges.

• Excellent verbal and written communication

• Excellent presentation skills, able to present to both business and technical professionals in a clear and concise manner.

• Must be customer focused.

• Highly organized and detail oriented.

• Must be a self-starter and possess a hunter mentality to capture and develop new business opportunities.

• Willing to travel in the assigned territory.

Preferred Qualifications 

• Technical aptitude: Ability to grasp technical concepts quickly and effectively communicate them to customers.  This includes understanding product specifications, performance parameters and troubleshooting.  Understands the purification sales cycle with emphasis on handling objections and closing.

• Understanding of chromatography: Familiarity with chromatography principles, techniques, and applications, especially as they relate to biotechnology manufacturing.

• Knowledge of chromatography resins: Understanding of the different types of chromatography resins, their properties, applications, and competitive landscape. Understands the purification the sales cycle with emphasis on handling objections and closing.

• Customer relationship management: Proven ability to build and maintain strong relationships with customers.  This includes understanding their needs, providing solutions, and delivering excellent customer service.