Account Manager - M&E Maintenance

Why work for Smart?

Benefits: Birthday off, 25 days holiday entitlement + Bank Holidays, Life Assurance, 3 days fully paid volunteering days

At Smart, we help the worlds leading companies maintain their facilities to the best possible standards through a customer centric experience. Over the past 10 years, we have worked in the world’s top data centres and commercial facilities providing quality engineering services.

We are proud to be an employer that values your growth and work-life balance. We offer comprehensive training opportunities and clear progression routes to help you build a rewarding career. We are one of the few facilities companies that understand people are at the core of every organisation and are the most important investment we will ever make. Even as technology advances and buildings change, it is our leadership and personal contributions of Smart individuals that ultimately set us apart from competitors.

Smart is not a faceless corporation. We are an operationally lead business focused on providing visible management and a team that believe in our core behaviours – Integrity, Passion and Empowerment - that's the smart way. We invite the successful candidate to come along on our journey and adapt the Smart Culture we have created.

Role Purpose

To manage and control the maintenance and repair to M&E equipment across multiple blue-chip contracts within the Resident and Mobile Portfolio of SMS. Ensuring appropriate and correct operation of assets and that records are maintained in line with Operational, Regulatory and Statutory practice.

Deliver a Smart and world class service, have full confidence of the client and team and be a leader of innovation.

Key Duties

• Commercial and financial accountability across the contract/account.


• Lead a diverse team across multiple skills sets within engineering services.


• Monitoring and Controlling of the PPM and reactive statistics through Elogbooks System and producing Reports.


• Production of monthly reports and ensuring minutes of meetings are collated with actions closed out.


• Production of energy reports for the customer.


• Oversee statutory certification is received and available to the customer on request.


• Management of team in accordance with SMS Procedures and Policies, including their general well-being and H & S is controlled and monitored.


• Ensure Smart Managed Solutions staffing levels for contract, balancing cost reduction with the delivery of service excellence. Ensure structures support peaks and troughs in workload, and disaster recovery.

PERSON SPECIFICATION:

Must have recognised industry qualification in at least one of the following three disciplines:

• Electrical (BS7671 18th Edition)


• Electrical (C&G2391 Inspection and Testing)


• C&G Mechanical & HVAC

Knowledges of the following would be ideal: up to date knowledge of current technical standards in relation to Fire Alarm Systems, Generators, Electrical Services, HV & AC and Water Systems Treatment. Up to date knowledge of business-critical services i.e. UPS and MGPS etc. Full understanding of Statutory Compliance.

IOSH or NEBOSH preferred.

Please apply today to register your interest.