Account Manager - Print Services

Looking for a role where you can work with purpose-driven clients, deliver meaningful campaigns, and be part of a truly sustainable agency?

We’re working with a brilliant full-service communications agency that’s redefining what it means to be creative, collaborative, and eco-conscious. With everything from creative strategy and design, to print, mailing, digital and distribution all under one roof, this team brings big ideas to life—and they do it with sustainability and innovation at the heart of everything they do.

They’re now looking for an experienced Account Manager to join their Leeds-based Client Services team. You’ll be the go-to contact for clients, helping shape and deliver impactful campaigns across print and mail. This is a client-facing role that blends project management, commercial awareness, and creative coordination. You’ll manage timelines, budgets and internal teams, all while building strong, long-term relationships that add real value.

We’re looking for someone who brings a mix of relationship-building, commercial savvy and operational know-how. Ideally, you’ll have:

• 3+ years of experience in account management or client services, ideally within print or a creative agency

• A strong understanding of print production, creative workflows, and mailing solutions

• Excellent communication and client management skills

• A proactive approach and ability to spot opportunities for growth within existing accounts

• Strong project management skills and confidence juggling multiple deadlines

• Experience with CRM and project tracking tools (HubSpot is a plus!)

• A detail-oriented mindset, with a passion for delivering exceptional service

• The ability to work both independently and as part of a supportive team

You’ll be joining a forward-thinking agency with a people-first culture and some top-tier perks, including:

• 25 days’ holiday + bank holidays + your birthday off

• A half-day Friday at the end of every month

• A fully subsidised on-site gym and canteen

• On-site parking

• Life insurance (4x salary)

• Pension scheme

• Cycle to work scheme

• A comprehensive wellbeing programme

• Volunteer days and ongoing learning opportunities

• Regular team socials and fully funded company events

• 24/7 access to a confidential Employee Assistance Programme

If you’re passionate about delivering exceptional client experiences, love managing creative campaigns, and want to work for a company that’s doing great things for people and the planet—this could be the perfect next step. Click the apply button to send Nick @ Digital Tonic your CV.