Account Manager UK

About EDITED

EDITED is the world’s leading AI-driven retail intelligence platform. We empower the world’s most successful brands and retailers with real-time decision making power. 

By connecting internal business and external market data, EDITED infuses intelligence into every retail decision.

We help retailers increase margins, generate more sales, and drive better business outcomes through AI-powered market and enterprise intelligence that fuels automation. 

The Role:

The Account Manager plays a pivotal role in our organisation, focusing on renewing and expanding revenue within our customer base. You will get to manage the accounts for the world's leading brands and be the advocate for their needs inside our business.

You'll become a true product expert; that means understanding every feature of EDITED and the methodology behind it, as well as being able to introduce and explain it to a wide range of users. You'll be speaking to our clients every day by email, phone and in person, fostering long-term partnerships and collaborating closely with our team of Retail Strategists to ensure clients get the most value out of our set of products. 

This role is ideal for someone who is excited to work with CEO’s of big retail companies and leaders of the industry, acting as a trusted advisor for them, and who will revel in the opportunity to make excellent commission by hitting targets and providing a quality service to our clients. 

Responsibilities:

• Manage and build long-lasting relationships with a portfolio of leading retail brands.

• Collaborate with retail strategists to develop long-term account plans, ensuring alignment with customer objectives.

• Conduct regular customer meetings, addressing concerns, and identifying opportunities for upselling.

• Act as a strong advocate for our products, and understand existing processes within retailers and brands.

• Conduct thorough research to identify additional contacts within client accounts and leverage cross-selling opportunities.

• Work closely with internal teams including sales, implementation, and product development to meet customer needs effectively.

• Engage in regular travel, both domestically and internationally, to meet with clients in-person.

Requirements:

It’s important for us to look for candidates that strive for excellence with a positive attitude, a strong sense of ownership and work ethic, and a passion to consistently develop and improve their knowledge and skillset. If you’re excited about this role and the opportunity to work at EDITED, we encourage you to apply even if you only match some, rather than all, of the requirements.

Essential:

• Extensive experience working in the retail industry, in either buying, merchandising or account management

• Strong skills and enthusiasm in presenting and negotiating

• A team player with an organised and proactive mindset 

• An eagerness to learn new technology and software 

• Passion for the retail industry

• Resilience and able to thrive under pressure with accountability for high-profile accounts

Desirable:

• Business fluent in Spanish

Perks & Benefits

• You can utilise our flexible working policy to ensure you can work around your schedule - this means starting & finishing when it suits you best!

• At EDITED we are set up to work remotely and utilise a hybrid approach with a minimum requirement of 2 days per week in the office

• Enhanced parental leave policy

• 25 days annual leave + public holidays (and an extra day for every year at EDITED)

Find out more about working at EDITED here: https://edited.com/careers/

We aim to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.