Account Support

Why PlayStation?

PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation.

Unique Opportunity

Join the PlayStation family as an Account Supporter on a 12 month fixed term contract - and become part of a highly skilled hardware operations team within the Developer Technology Group. Based in the lively city of London, UK, this position gives you the opportunity to collaborate with world-class experts on projects that build the future of play. If you are driven, highly organised, and have demonstrated success in development & publishing support, this role is ideal for you!

Responsibilities

• Provision development hardware schemes to new and existing game developers and partners.


• Manage local development hardware inventory, tracking logs, and recalls.


• Collaborate on hardware security incidents and their resolution.


• Work with 3rd party vendors for logistics and warehouse storage needs.


• Resolve challenges and requests for hardware access and expansion with our partners.


• Support the integrity of our data systems, reporting, and process improvements.


• Ensure partners follow all applicable SIE requirements on hardware security, access, and usage worldwide.

Requirements

• Customer-centric approach.


• Process, task, and outcome-driven approach.


• Organised and analytical with fine attention to detail.


• Demonstrable initiative.


• Strong written and verbal communication skills.


• Flexible approach to working hours to meet a global business landscape.


• Experience working in a distributed team with international colleagues is preferred.


• Operations or logistics experience in the games industry or similar background is a plus.


• Japanese speaking skills are a bonus.

Why You'll Love Working Here

At PlayStation, we deeply believe in encouraging a culture of innovation and creativity. You will have the opportunity to work alongside passionate colleagues who are dedicated to excellence and committed to inclusivity. Your contributions will directly impact the gaming experiences of millions worldwide, and you’ll be part of a team that values your distinctive skills and perspectives. Join us and help develop the future of entertainment!

Benefits:

• Discretionary bonus opportunity


• Hybrid Working (within Flexmodes)


• Private Medical Insurance


• Dental Scheme


• 25 days holiday per year


• On Site Gym


• Subsidised Café


• Free soft drinks


• On site bar


• Access to cycle garage and showers

Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.

Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.

Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. 

PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.