Berry Bros. & Rudd is 328 years old, but we never stand still. As the world’s best and most trusted fine wine and spirits merchant, we are committed to helping our customers drink better, now and in the future. A career at Berry Bros. & Rudd is a unique and rewarding experience, combining the rich background of centuries of history with a modern family-owned culture, built on ambitious plans and with people at its heart.

The job in a nutshell

Responsible for the accurate and timely reconciliation and allocation of incoming payments across multiple payment methods to the correct Berry Bros. & Rudd customer accounts. This includes managing Direct Debit collections, weekly cash collection activities for overdue debts, daily BBX sales reconciliation, and maintaining accurate, up-to-date customer accounts to ensure balances are fully reconciled and outstanding items are resolved.

Who you will work with

Internal:  Credit Control team, Finance team, Account Managers, Cellar Plan team, Customer Service

External:  Communicating with Customers by phone, e-Shot letter or email 

What you will do

• Reconciling and posting the incoming Cash - Sterling, Euro and USD accounts.


• Posting payments from various payment methods such as cheques or Credit Cards


• Prepare reports and journals close to the end of the month.


• Answering daily queries externally and internally.


• Payment transfers on accounts.


• Correctly allocating cash to invoices.


• Daily BBX Payment Runs


• Weekly Eshot notification to customers with stored payment card and due debt


• Weekly Robot Charging – collecting Overdue Debt from customers with stored card and Continuous Payment Authority


• Processing monthly Direct Debit charges for Cellar Club customers.


• Processing monthly Credit Card charges for Cellar Club customers.

• Credit balances – verify customer repayment requests before processing payment


• Investigate customer accounts directly with our Bank / or data from the Bank


• Debit balances – assist with any Write offs where debt deemed uncollectable


• Provide AR Manager with weekly action plans for the forthcoming week


• Assist in reporting monthly KPI performance for AR team

What you will bring to the role

Experience / Achievements 

Essential

• Experience of working within accounts collections environment, including Accounts Receivable


• Able to follow processes, with appetite to follow up on business queries


• Proven record of going the extra mile to deliver exceptional service levels for customers or stakeholders


• Being able to work unassisted on large reconciliations.

Desirable

• SAP Hybris E-commerce


• Have worked within High Net Worth / Private Client environment

 Your Skills, Knowledge and Behaviours  

• Working cooperatively within a team


• Excellent problem-solving ability


• High degree of accuracy and attention to detail


• Knowledgeable and confident with MSWord and Excel


• Highly organised, with strong work ethic and motivated by new challenges


• SAP/Adobe/Worldpay knowledge preferable

We support our colleagues with a wide range of benefits: you will start with 24 days' holiday, and 3 additional days over the Christmas period and 1 Personal Day, Private Medical cover & Health plan, Life Insurance, Pension, Employee Assistance Programme (EAP), generous Employee discount (up to 40% off products), and many more.  

Closing date: 2nd November 2026

N.B. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.