Accounts Receivable Assistant

Mansfield

£28,000

Full office based

8:30am - 5:00pm, Monday to Thursday + early finish Fridays!

Astute Recruitment are working exclusively with a stable and progressive business in Mansfield looking to recruit a Credit Control Administrator for their team. The successful candidate will play a key role in supporting the credit control function, ensuring the timely collection of outstanding payments, maintaining accurate customer records, and contributing to the smooth running of the accounts receivable process.

The role and responsibilities:

• Monitor and manage the debtor ledger, ensuring payments are received within agreed terms
• Chase overdue accounts via phone, email, and letter
• Allocate incoming payments accurately and promptly
• Set up new customer accounts and perform credit checks
• Maintain accurate and up-to-date records of all communications with customers
• Resolve customer invoice queries in a timely manner
• Support the month-end process by providing aged debt reports and commentary
• Liaise with internal departments to resolve disputes or payment issues
• Prepare and issue customer statements
• Assist with processing credit notes where appropriate
• Escalate problem accounts to the Credit Control Manager as needed

Requirements:

• Previous experience in a credit control or accounts receivable role
• Confident on the phone and comfortable speaking with customers
• Ability to manage time effectively and prioritise workload