Accounts Receivable Representative

Why you’ll want to work at nimble!

This is a great opportunity to join a well-established and market-leading brand serving a high-growth end market while gaining valuable experience and visibility to Executive leadership. As an organization, we are in considerable growth mode through acquisitions and with a laser focus on positive culture-building. 

As an Accounts Receivable Representative, you will primarily be on the phone with insurance companies, overturning denied claims. You will also learn how to write appeals to insurance companies to overturn denied/underpaid claims. You will be exposed to a list of national payers working in multiple states, multiple systems, and collaborating with team members. The best part is that we will train you! 

On a typical day, you will be:

• Working in multiple practice management systems and other workflow technologies 
• Receiving client inquiries and addressing them in a timely manner as they relate to unpaid insurance claims 
• Checking payer portals for insurance claim statuses 
• Participating in team meetings and client meetings 
• Working with leadership to increase client collections i.e., getting additional insurance claims paid 
• Learning how to prioritize a work queue for maximum efficiency 
• Having fun, building relationships, and contributing towards maintaining positive team morale
• Call insurance carriers to obtain timely processing of patient claims
• Calling payers to understand why insurance claims were denied or paid incorrectly 
• Document contract with insurance carriers and estimated payment date
• Provide information to expedite claim processing
• Review and understand system notes
• Successfully meeting facility goals and KPI’s
• Attach appropriate documentation (i.e., Op Note, Invoice, etc.)
• Review claims to ensure fields are complete and accurate
• Maintain daily record of activities
• Use system reports to manage accounts receivable (AR)
• Prioritize accounts based on high dollar and days in AR
• Document write-offs and submit refund requests
• Maintain batch logs in a file by date
• File activity into monthly charts by facility

Who you are:

• 1+ years of experience in medical billing or accounts receivable 
• Experience using Epic or NextGen software is highly preferred
• High school diploma or equivalent
• Knowledge and experience using various Electronic Medical Record programs
• Knowledge of commonly used medical coding and billing terms and concepts
• Possess an exceptional customer service mindset with a focus on high-quality delivery
• Consummate team player
• Detail-oriented, investigative skills and problem-solving skills
• Work with a sense of urgency 
• Task oriented
• Organized and attention to detail 
• Ability to communicate in a professional atmosphere and be comfortable on the phone for the majority of the day 
• Work in a competitive environment 

Here's what you can bring to the team:

• Amazing attitude 
• Dedication 
• Collaboration 
• Creativity 
• Out-of-the-box thinking
• A sense of humor and fun 

Work Environment:

• Remote
• 8-hour shift
• Day shift
• Monday to Friday