Accounts Representative (Remote)

Job brief:

We’re looking for an energetic accounts representative to actively engage in customer accounts. You will provide appropriate solutions for every customer in order to drive revenue growth and help new customers after purchase.

Responsibilities:

• Demo and sell products to existing and prospective customers
• Establish and maintain positive business and customer relationships
• Reach out to customer leads through live chat, email and tickets as required.
• Solve customer problems and complaints to maximize satisfaction
• Achieve sales targets and outcomes.
• Collaborate with team members and other departments
• Generate reports on accounts, and issues to the management.
• Get feedback and improve constantly.

Requirements:

• Proven work experience as a sales representative
• Fluency in MS Office
• Familiarity with CRMs practices.
• Highly motivated and target is driven with a proven track record in account management
• Excellent selling, communication and negotiation skills
• Prioritizing, time management and organizational skills
• Ability to create and deliver presentations tailored to the audience's needs
• Relationship management skills and openness to feedback