Acquisitions and Allocations Manager Perm: West London

Are you passionate about tackling homelessness, providing strong operational management, and leading a dynamic team to make a lasting impact on people's lives?

If so, this is your opportunity to join Ealing Council, who Adecco is delighted to be working in sole partnership with as they look to recruit for an Acquisitions and Allocations Manager on a permanent basis. As part of a wider Housing Solutions team, you will provide leadership and management to the Acquisitions and Allocations team. Reporting directly into the Head of Allocations and Accommodation, you will play a pivotal role in addressing housing challenges and ensuring residents have access to secure and stable homes.

Location: Perceval House, Ealing (West London)
Grade: 15
Hours: 35 each week (Monday to Friday, hybrid working)

Salary: £59,739 to £63,159
Direct Reports: Up to 15 officers

Your role will include:

• Working collaboratively across teams within Housing Demand, the directorate, council and with partners delivering seamless end to end outcomes for residents. Including matrix management of services/projects.
• Delivering services across the full range of settings and channels to ensure best outcomes for residents, including face-to-face and home visits.
• Understanding demand for temporary accommodation units in the short, medium and long term and working with the Head of Service for Allocations and Accommodation to develop the strategy and plans to meet that need.
• Managing council resources effectively, with a focus on reducing costs as well as the use of more costly spot purchased accommodation and B&B.
• Leading the procurement of properties, including freehold purchase, long & short leases and where appropriate spot purchasing both for individual units and larger schemes.
• Developing partnerships internally and externally to ensure the availability of private sector accommodation to enable the discharge of duty to homeless households in suitable accommodation within the relevant homelessness legislative framework.
• Developing, implementing, and reviewing service delivery to optimise service delivery ensuring compliance with housing legislation, as well as working with colleagues in relation to the discharge of homelessness duties from temporary accommodation.
• Contributing to the development of strategies to prevent and reduce homelessness within the borough.
• Delivering operational excellence in the services, leading continuous improvement efforts and collaborating with other departments to support new property acquisitions and supply projects.

Key Responsibilities:

• Contributing and leading where directed in ensuring that service policies, procedures, and processes are continuously developed to reflect legislative and regulatory changes, guidance, and best practices.
• Contributing to a culture of continuous improvement and innovation by supporting the development of and implementation of service improvements, service planning, including clearly communicating goals and expectations to enhance service delivery, processes, and outcomes, ensuring alignment with the organisation's and directorate's overall objectives, industry trends and best practice.
• Being responsible for managing and motivating the workforce, ensuring effective team management, professional development, and fostering a positive and productive work environment in line the council's employment policies, procedures and practices.
• Ensuring that regular 1-2-1s, team meetings and individual annual reviews are undertaken supported by a clear individual and team plans.
• Leading and managing assigned projects ensuring all allocated resources are organised effectively and efficiently throughout the life span of the project, ensuring all objectives are achieved.
• Representing the department and Council at relevant meetings and as appropriate engaging with community stakeholders and partners, ensuring collaboration and co-creation on joint initiatives and integrating community and partnership working into service planning and delivery.
• Managing and monitoring budgets etc.

Key performance indicators:

• Delivery of statutory and local performance reporting to agreed timescales and quality standards
• Reduction of costs in the service.
• Timely identification and notification of applicants to properties
• Delivery of improvement projects within agreed timeframes and budgets

We're seeking a results-driven leader with:

• Significant experience in housing or related fields, with a proven track record in homelessness services.
• In-depth knowledge of housing legislation, including the Homelessness Reduction Act 2017.
• Excellent communication and stakeholder engagement abilities.
• Strong understanding of local and national housing policies, strategies, and best practices related to homelessness and how it influences service delivery.
• Experience of leading, managing, and motivating a team, ensuring high performance and effective service delivery.
• Strong project management skills, with experience of successfully delivering complex projects from inception, through delivery to agreed time, cost, quality parameters.

Essential Qualifications

• Educated to degree level or NVQ Level 4 or 5, or equivalent work experience.
• A Level 4 or 5 Certificate or Diploma in Housing, or a foundation degree from the Chartered Institute of Housing, or a willingness and ability to work towards obtaining this qualification.
• Membership in a relevant professional body, such as the Chartered Institute of Housing.
• Evidence of Continuous Professional Development

Closing date for applications: Midnight on Sunday 8th June 2025.
Interview & Assessment dates: Week commencing Monday 23rd June 2025 onwards

Ready to lead transformative change in housing solutions? Apply online now, or email for a confidential conversation.