Active Nottingham Host (Sport & Leisure)

Contract Type: Permanent

Working Hours: Part-time (see below)

Worker Type: Onsite Worker

Salary: Starting Salary is £26,427(Level one) rising to £27,274 (Level three) per annum (pro rata for part-time)

Location: Clifton Leisure Centre, NG11 8AB & Victoria Leisure Centre, NG1 1DB

We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been looking for? Read on to find out more…

Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best. 

In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham.  So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.

* You can read more about the different benefits offered to colleagues working for Nottingham City Council here.

About the Role

Active Nottingham are looking for enthusiastic, friendly and motivated individuals to join our team as Active Nottingham Hosts.

As one of the first people our customers meet, you’ll play a key role in creating a warm and welcoming experience from the moment they arrive. You’ll help customers get the most from their visit, providing information and advice on our memberships, activities and services, dealing with bookings and enquiries, and helping customers find the right options for them.

We’re looking for people with a positive, can-do attitude who enjoy working with others, delivering exceptional customer service and being part of a busy leisure environment. You’ll also support the day-to-day running of the centre, including administrative duties, maintaining welcoming customer areas and using a range of digital systems.

 

You’ll need to be flexible and able to work a range of hours, including evenings and weekends, according to the needs of the service.

 

Available Posts

Post 1 – Clifton Leisure Centre (NG11 8AB)
30 hours per week

• Week 1: Monday, Tuesday & Wednesday 6.45am - 1.15pm, Thursday - 2.30pm - 9pm & Friday 2pm - 8.30pm


• Week 2: Monday 2.45pm - 9pm, Tuesday 2.45pm - 8.45pm, Wednesday 2.45pm - 9pm & Saturday & Sunday 8.45am - 3.45pm


• Week 3: Monday, Tuesday & Wednesday 6.45am - 1.15pm, Thursday - 2.30pm - 9pm & Friday 2pm - 8.30pm

Post 2 – Victoria Leisure Centre (NG1 1DB)
24 hours per week

• Wednesday’s: 1pm - 8:45pm


• Friday’s:  1pm - 8:45pm 


• Sunday’s: 8am – 4pm

About You

The ideal candidate will have:

• Have excellent communication and customer service skills, with a friendly, approachable and positive attitude.


• Be reliable, flexible and a great team player, with the confidence to work in a busy leisure environment.


• Previous experience of working within a leisure, sport customer-focused environment would be desirable.

You can find the job description for this post here.

At Nottingham City Council we believe that work is what you do, not where you do it.  We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page.

For informal enquiries please contact Tom Bartley (Health, Safety, Workforce & Training Manager) by telephone on 07977 853950 or by email at [email protected]

Closing Date:  20th November 2026

Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.

Interviews will be held: To be confirmed

If you have any technical issues when completing your application, please contact our Employee Service Centre: https://emss.org.uk/support

By applying to this job, you agree to our Terms & Conditions.