Ad Operations Specialist

Location: DMGT HQ - High Street Kensington, London
Position: Permanent

About the Role

Are you a programmatic pro with a "can-do" attitude and a passion for the evolving ad tech landscape? Mail Metro Media is looking for an Ad Operations Specialist to join our team.

In this role, you’ll be at the heart of our digital engine, trafficking and optimising campaigns across some of the UK’s most iconic websites and apps. You will be responsible for maximising programmatic revenue across display, mobile, and video while ensuring our marketplace remains best-in-class for performance.

You will be the technical bridge between our sales teams, media buyers, and external agency partners.

Main Responsibilities

• Set up PMP, PG, and Preferred deals across all agency hubs


• Monitor active campaigns to ensure optimal pacing and performance


• Troubleshoot technical setup issues and address client or agency queries


• Stay ahead of the curve on emerging ad tech developments and contribute to internal projects that streamline our tools and processes


• Create and manage programmatic performance campaigns on DSPs such as DV360 and Xandr


• Pull regular spend analyses and performance reports, ensuring accuracy for client billing and internal strategy


• Create and track development requests for internal projects.


• Participate in weekly sales meetings to provide updates on campaigns, revenue, and processes.


• Act as a consultative partner to the Sales teams, providing insights for new business pitches


• Contribute to side projects that improve internal tools, workflows, and processes

Person Specification

• Proven experience with GAM, Xandr, and Magnite


• Hands-on experience managing PMP, PG, and Preferred deals


• Advanced Excel skills and a data-driven mindset for troubleshooting and reporting


• Possess excellent analytical skills with a data-driven mindset


• Be familiar with Permutive or other DMPs.


• Have a strong understanding of the programmatic advertising ecosystem


• Have meticulous attention to detail 


• HTML/JavaScript knowledge is a plus

Package Description

Our benefits package increases the longer you’ve been with us. Here’s what to expect:

• 25 days’ holiday (increasing by 1 per year up to a total of 30)


• Pension plan and life cover


• Discounts on online shopping, dining cards and vouchers, and access to our Employee Assistance Programme


• Onsite gym, subsidised canteen and onsite nurse and GP clinics

Plus much more...

About Us

Mail Metro Media is the advertising home of some of Britain’s biggest and most engaged newsbrands. With a powerhouse portfolio that includes the Mail brands, Metro, i, The Telegraph’s print products, and New Scientist, we tell stories that drive outcomes, with our reach extending to one in five adults in the UK every single day!

But we’ve evolved beyond just print and digital news, building a commanding presence in the social, video, and audio spaces that includes the biggest TikTok following of any newsbrand in the world, chart-topping UK podcasts, millions of YouTube subscribers, and more.

When you work at Mail Metro Media, all this comes together to put you at the heart of the advertising and media industry. We combine the rich wisdom of traditional media with a deep-running commitment to collaboration and innovation to create an environment where our people play an active role in the evolution of media. If you want to help reshape advertising with fresh ideas and a can-do attitude, this is the place for you.

Find out more about us at mailmetromedia.co.uk or find us on LinkedIn, Instagram, and X at @MailMetroMedia.

Leadership

At the helm of Mail Metro Media are Chief Revenue Officer, Dom Williams, who is responsible for all advertising revenue across our far-reaching portfolio and Chief Commercial Digital and Strategy Officer, Hannah Buitekant, who is responsible for digital operations, data, and indirect revenue. Dom and Hannah are supported by an extensive senior leadership team that boasts a wealth of specialist media knowledge and decades of industry experience.

Why work for Mail Metro Media?

Not only will you be a part of the biggest media organisation in the UK, but you’ll work somewhere that’s dedicated to people and culture. Our people are a top priority - whether that’s supporting mental health, being Disability Confident, accommodating parenthood, providing fitness classes, driving diversity and inclusion, flexibility, or anything else, it matters to us.

Many of our team members work flexibly, in many different ways, including flexible hours or an element of working from home. Please talk to us during your interview about any flexibility you may need - we can usually find a way to make work work for you!

Here are some of the top reasons our people love working for us:

• Collaborate and innovate with the best people in media on a daily basis


• Work in an award-winning team in the fast-paced world of news and entertainment


• Get support in reaching your professional goals through webinars, workshops, mentorship and more


• Get personal support through mental wellbeing, volunteering time off, our menopause policies, a working parents group, our EDI Champions network, and more


• Comprehensive benefits including medical and dental insurance, childcare schemes, a huge range of discounts, enhanced pension contributions and more


• A lively, friendly office complete with a free gym, subsidised canteen and doctor’s surgery (London only)

Our Commitment

We are committed to increasing diversity and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status, or disability.

We are Disability Confident Committed. Please let us know if you require any recruitment documentation in other formats or if you require reasonable adjustments to be made during the recruitment process. Please be assured that any such information will be held separately to your recruitment application and will not be considered as part of the selection process.