Admin & Customer Service Coordinator

Company : Hales Group Limited

Job Type : Full Time

Swaffham, Norfolk

Number of Applicants

000+

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Job Description - Admin & Customer Service Coordinator

Admin & Customer Service Coordinator
Swaffham
£27,000 - £30,000 per annum
Full time, Permanent Monday to Friday
8:30am-5:00pm (Friday finish at 4:00pm)

Are you organised, detail focused, and confident communicating with customers? We're looking for an Admin & Customer Service Coordinator to join a friendly team in Swaffham. This role is perfect for someone who thrives in a busy office environment and enjoys building relationships with customers while keeping everything running smoothly behind the scenes.

Duties include:

Create accurate quotations and process customer sales orders
Raise purchase orders and invoices
Keep customer databases and CRM systems up to date
Manage incoming emails and calls, responding to enquiries and orders
Support day-to-day office operations with planning, filing, and organisation
Build and maintain relationships with new and existing customers via phone and email
Handle incoming sales enquiries and follow up on leads
Assist with LinkedIn content and email campaigns to support outreach

What we're looking for:

Strong communication skills (written and verbal)
Confident using Microsoft Office (Excel, Word, Outlook)
Organised, proactive, and able to work independently or in a small team
Experience in admin or customer service roles (essential)
Familiarity with Sage (advantageous but not essential)
A background in B2B sales or marketing is a bonus

For more information on this role, please contact Paige at the Thetford office or you can apply below.

Original job Admin & Customer Service Coordinator posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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Admin & Customer Service Coordinator

Job Description - Admin & Customer Service Coordinator

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