Admin Assistant

Admin Assistant

Location: Farnham

Hours: Monday to Thursday: 8:30am 5:30pm

Salary: £25,400 per year

About the Role

Are you highly organised, detail-oriented, and passionate about delivering exceptional customer service? Were currently looking for a motivated Tax Assistant to join our growing Tax Department.

As a key point of contact for clients, you will support Tax Specialists in ensuring tax returns are completed and submitted accurately and on time to HMRC. This is a fantastic opportunity for someone eager to learn and develop within a professional environment. Full training will be provided, so prior tax experience isn’t required.

Key Responsibilities

Communicate with clients via phone, email, and post to respond to queries, provide updates, and request information

Support Tax Specialists with a variety of administrative tasks

Perform basic bookkeeping duties including recording sales, purchases, income, and payments

Keep client databases up to date with accurate information

Maintain departmental records in line with data protection and company standards

Follow and contribute to the improvement of departmental processes and service levels

Benefits

On-site parking

22 days annual leave (increasing to 25 with length of service)

NEST pension scheme (auto-enrolment)

Cycle to Work scheme

Study support and training through ILM

Access to Medicash (healthcare cash plan and additional perks)

Essential Skills

Experience working in a fast-paced, high-pressure environment

Strong customer service and communication skills

Motivated and target-driven with a proactive mindset

Strong IT skills (Microsoft Word, Excel, Outlook)

Clear telephone manner and active listening skills