Admin Assistant - Debt Collection

We’re looking for an Admin Assistant to join our Debt Collection team, and help us service loans with SME lenders across the UK.

The ideal candidate has strong practical experience in Debt Collection within the UK, preferably in unsecured business finance.

At mcl finance, we help SMEs grow - fast

For too long, barriers have been put in the way of entrepreneurship and business growth. Small businesses have been left out in the cold when it comes to finding funding for their growth and

mcl finance

is the out of the box solution to fix just that.

Small business finance is broken. With a passionate team of fintech obsessed GEMS, we’re on a mission to fix it. Through innovative products and technology, we’ve already helped thousands of UK businesses; levelling the playing field for access to finance.

mcl finance

’s brand values; Growth, Enthusiasm, Maintaining Accountability and Seeing Strategically make us all GEMS! Our GEMS are the backbone of everything we do at

mcl finance

… Come join the team!

You will be responsible for:

Acting as main POC for our external legal partners; preparing relevant documentation, tracking cases and managing communications via our legal partners to maximise performance
Dealing directly with customers via email and phone as part of our internal debt collection processes
Perform rigorous quality assurance: Reconcile loan documents and internal system data for completeness and accuracy.
Operate in a cross-functional manner with our internal departments as dictated by the business.
Working in a collaborative team environment and providing insight and feedback to the wider business to optimise operational efficiency.

Your skill set:

Strong with data and able to make decisions based on trends
High levels of computer and numerical literacy
Able to work to deadlines and business goals in a fast paced, dynamic environment
Self motivated with a strong attention to detail
Organised and understand the importance of following a process
Able to engage with, and develop internal processes