admin + office assistant

Job Description:
the role |
we have an incredible opportunity to join our central production unit as an

admin + office assistant . our central production unit produce gyoza and sauces for our entire 160+ uk restaurant estate along with our franchises across the globe! this role is 5 days a week on site in east acton, london
we are looking for a someone who is highly organised + thrives in a support role, utilising their skills to ensure our operation + processes are running as smoothly as possible. you’ll be a real team player, supporting various functions to deliver the results needed, most importantly, ensuring our restaurants have gyoza to serve!

key responsibilities |
coordinating key processes for operations ensuring our teams are set up for success
support with compliance of internal + external protocols
assist with procurement processes for consumables, sundries, and office supplies
greeting visitors ensuring all clearance documents are complete
management of outgoing mail + packages
ensuring compliance with regulations and company policies in terms of H&S, GDPR + training requirements
maintaining employee records, assisting with payroll processing + labour
support the onboarding process for new starters, conducting inductions + issuing correct documentation
support team relations by addressing employee questions, updating communication boards + issuing staff vocuhers

the experience + personal attributes we are looking for |
happy to work 48 hours 5 days a week at our cpu in east acton, london
admin experience in a food production facility is highly desirable
a great understanding and passion for the wagamama brand
strong administrative skills
high accuracy + attention to detail
confident on microsoft office suite
sound communication, being confident with internal + external stakeholders
willingness to be flexible on days/hours worked

the perks + quirks |
a competitive salary
wagamama food allowance
private healthcare
pension contribution
25 days holiday + all bank holidays
various discount across retail, hospitality + leisure

our values |
treading softly
every step we take, we’re mindful of the impact we can have on our environment, our communities, and ourselves. committed to our sustainability ambitions, we champion positive change and lead by example
zig when others zag
at wagamama we don’t conform, and neither do our people. diverse and alternative, but united by one thing – bravery. this challenger and independent spirit is in our dna, it’s who we are
it has to be fresh
we bring fresh into everything we do; the food we serve, the partners in our supply chain, how we work, and the way we think. it is something we never compromise on
kaizen at our heart
each day we strive for better. becoming masters of our craft. we take pride in what we do, every day, for the benefit of others. it’s alive in our kitchens, our service, our people, our dishes
we’ve got each other’s back
we believe in teamship. that working together means building close bonds of trust and support. this creates a safe sanctuary where we can be ourselves, and win together as a team