Admininistrator & Customer Support Assistant

Job Title: Administrator & Customer Support Assistant

Salary: £23k - £25k DOE + bonus

Location: Bishop’s Stortford, Herts

Term: Permanent, Full Time office based

Our client is a highly successful Insurance company based in beautiful offices on the outskirts of Bishop’s Stortford. (Please note: this is not a motor insurance or call centre environment.)

My client, whose head office is in the City, has a rare opportunity for a trainee to join their busy and friendly team where they will offer full training in this fantastic career.

The key attribute that my client is looking for is an outgoing and engaging personality. You will be forging close working relationships with insurance brokers, so you must be confident, hardworking and enthusiastic with some previous office experience and the ability and willingness to learn.

This is a really fantastic opportunity for the right candidate to learn a fascinating industry from the ground upwards which could result in great long term career prospects.

The role of Administrator & Customer Support Assistant - Initially you will be learning and shadowing the managers and directors and once trained you will be:

• Quoting for new business
• Issuing documents eg renewal documents and renewal terms
• Managing queries
• Liaising with external contacts and businesses
• Making decisions independently rather than relying solely on systems
• Working with a variety of different clients, brokers and industries

To be considered for the role of Administrator & Customer Support Assistant:

• An outgoing and engaging personality is essential
• Previous office experience eg admin, customer service etc
• Strong written and spoken communication skills in the English language
• Possess good IT skills using Microsoft 365 and the ability to use or learn their in-house system
• Hardworking
• Enthusiastic
• Possess excellent customer service skills
• Demonstrate excellent organisational skills, pay close attention to detail and work in a logical and thorough manner

The package for the role of Administrator & Customer Support Assistant

£23k - £25k DOE + annual bonus

Hours: Monday to Friday 9am to 5pm. This is a full-time, office based role and there is no option for hybrid or working from home.

Free Parking

If you are interested in this role, please apply on-line or call Lucy Fowler for more information.
This vacancy is being advertised by RecruitAbility Ltd. The services advertised by RecruitAbility Ltd are those of an Employment Agency.