Administration and Planning Support

Key Job Responsibilities

Support the development and maintenance of a comprehensive monthly schedule for risk assessors using the Quidvis Risk scheduling and planning portal, ensuring a balanced allocation of fixed and flexible assignments.

• Collaborate closely with the Assessor Scheduling and Coordination Planner to align schedules with operational priorities.
  


• Assist in workload planning to ensure equitable task distribution among assessors and liaise with clients to secure advance bookings.
  


• Contribute to the management of leave and sickness, maintaining accurate records and supporting coverage planning.
  


• Respond swiftly to unplanned absences or emergencies by adjusting schedules as needed.
  


• Perform a variety of administrative and clerical tasks to support operational efficiency.
  


• Handle client administration enquiries professionally and escalate where appropriate.
  


• Assist the operations team in appointment setting and providing day-to-day support and support to the assessors out in the field.
  


• Carry out additional duties as directed by the Assessor Scheduling and Coordination Planner.
  


• Support the Operations Manager and the team when required
  

Requirements

Essential requirements for the job:

• Demonstrates the ability to work effectively both independently and as part of a collaborative team.
  


• Display confidence and professionalism in a dynamic work environment.
  


• Possesses strong communication skills, including written, verbal, and presentation abilities.
  


• Capable of managing and prioritising workload in line with evolving business demands.
  


• Meticulous attention to detail and a commitment to accuracy.
  


• Proficient in using standard office software, with experience in administrative tools and project-based systems.
  


• Adaptable and able to perform well under pressure when deadlines or priorities shift.
  

Benefits