Administration Assistant

Role title: Administration Assistant

Salary: Up to £23k per annum rising after 6 months

Place of work: Hampstead/ Hybrid

Hours: 37.5 hours per week

Days of work: Monday - Friday 9 - 5pm

About us:

Group Nexus is an established, leading operator in the parking management sector. We are innovative, industry leading and a forward-thinking company that has an exceptional culture with strong values and a hunger for growth. We are a company with a real family feel and we want people who thrive on responsibility and have a strong desire to grow and excel. The aim is simple: we seek like-minded, talented and ambitious individuals who want to be part of our exciting journey.

About the role:

Due to ongoing growth and investment in people within the business, we are now looking to recruit additional members to our Customer Services and Administration team. The role of the Administration Assistant is to assist the Enforcement Team in the effective management of all processes ensuring full compliance with industry standards at all stages.

Responsibilites to include:

• Opening, sorting and scanning post on a daily basis
• Entering data onto the case management system
• Processing machine refunds on bespoke back-office system
• Using available technology in support of your daily activities
• Communicating with the Customer Services Manager immediately a problem arises
• Communicating effectively with both external and internal customers
• Ensuring that company, client and customer confidentiality is maintained at all times
• Ensuring BPA and DVLA compliance requirements are applied to all processes

Benefits for all GroupNexus Administration Assistant's includes:

• 25 days holiday allowance + bank holidays
• Well-being support
• Cycle to work scheme
• EV salary sacrifice
• Day off for charity work
• Hybrid working
• Company and team social events

If this role sounds of interest, then we would LOVE to hear from you! Please reach out to Rachael Newsham for more information or for an informal chat about how GroupNexus might be the next career move for you.

Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of GroupNexus’ recruitment team who will work with you to provide any reasonable adjustments as required.

We are an equal opportunities employer and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic.