C

Administration Executive

icon building Company : Confidential
icon briefcase Job Type : Full Time

Number of Applicants

 : 

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Job Description - Administration Executive

This role is crucial to the smooth operation of the business, ensuring seamless communication and efficient transactions among suppliers, customers, and colleagues. We are looking for a proactive individual who can drive process improvements.

Hours 7.30am - 4.30pm

  • Respond to daily inquiries from customers and suppliers, ensuring timely and accurate responses
  • Processing orders with precision and attention to detail
  • Liaising with operations, sales and design on a day-to-day basis regarding the sales orders
  • Any queries surrounding customer orders are identified prior to order processing and resolved.
  • Ensuring customer credit limits are adhered to and set up new customers with credit accounts.
  • Maintain and improve CRM records both on Netsuite and Pipedrive.
  • Arrange sample swatches, shipments, and logistics for a seamless customer experience
  • Proactively identify areas for improvement in processes, surrounding administration
  • Collaborate with teams to implement solutions that increase efficiency and enhance customer satisfaction
  • Assist with all general day-to-day administration in and around the office.
  • Issue customer invoices promptly and assist with credit control.
  • Strong relationship-building skills with both internal and external stakeholders
  • Excellent customer service skills with a focus on providing a positive experience
  • Self-motivated with the ability to work autonomously and take initiative
  • Highly organised with strong multitasking abilities
  • Eagerness to learn and develop technical skills
  • Exceptional verbal and written communication skills
  • Meticulous attention to detail and accuracy
  • Analytical problem-solving skills
  • Proven experience in sales administration
  • Understanding of production processes
  • Ability to handle pressure in a fast-paced environment
  • Positive influence on the work environment, ensuring a tidy and inspiring workspace
Original job Administration Executive posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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