Administrative Assistant

Administrative assistant supports the engineering department in day-to-day work with a start to finish approach encompassing project creation, document administration and project billing.  The role will also involve both internal and external client interactions with a need for proactive thought and action.

We are looking for independent thinkers motivated to ask questions whenever in doubt and driven to help strengthen a successful team of Administrators and Engineers.

What You Will Do:

• Be part of a welcoming team of Administrators under the direction of an Engineering Coordinator.
• Helps administer incoming work through project creation and client communication.
• Responsible for assisting with the administration of client emails and submissions, whilst taking the initiative to speak to clients by phone whenever possible to streamline communication. 
• Ensures proper billing actions are taken and processes followed to support the Engineering Coordinator.
• Work with the ABS Client Portal and gain an understanding of internal processes required to maintain a timely workflow and educate clients in Portal functionality.
• Proactively asks questions whenever necessary.
• Supports colleagues with surplus work when required.

What You Will Need:

Education and Experience

• 0‒2 years of previous related experience

Knowledge, Skills, and Abilities

• The ability to identify, analyze and propose solutions to problems. 

• Good command of the English language. 

• Ability to communicate orally and in writing. 

• Ability to work well with others. 

• A working knowledge of the ABS Health, Safety, Quality & Environmental Management Systems (internal candidates only)

• Valid right to work in the UK.

   

Reporting Relationships:

Reports directly to a department Manager, Supervisor or above.