Administrator

Job Title: Administrator/Hire & Sales Controller
Location: Glasgow
Salary: £28,500
Hours: 42.5 hours per week
Contract: Permanent

My client is a trusted leader in the provision of hire and sales services, delivering high-quality solutions to the construction industry and beyond.

Job Summary: As an Administrator/Hire & Sales Controller, you will be responsible for performing a variety of administrative tasks to ensure the efficient operation of our branch. You will act as the main point of contact for customer inquiries (face-to-face, phone, and email), ensuring their needs are addressed promptly and professionally. Your role will also involve processing hire and sales transactions while maintaining accurate records and managing other administrative duties critical to the branch's success.

Key Responsibilities:
* Product Knowledge: Develop a thorough working knowledge of all products available for hire and sale, ensuring you stay updated on new arrivals.
* Quotation Preparation: Prepare hire and sale quotations on an ad-hoc basis, follow up with potential clients, and actively pursue business opportunities.
* Documentation Management: Complete necessary paperwork, ensuring all hire contracts, delivery/collection notes, and related documentation are processed timely and accurately.
* Financial Management: Ensure that petty cash, stationery, and purchase orders are managed efficiently. Oversee stock booking in compliance with company policies.
* Transport Coordination: Organise transport logistics to ensure the smooth collection and delivery of materials.
* Customer Interaction: Handle all customer communications, including phone, email, and in-person interactions, providing a high standard of customer service.
* Debt and Credit Control: Implement and follow the company's procedures regarding bad debts and credit control, ensuring adherence to company policies.
* Product Promotion: Actively encourage customers to utilise the full range of products and services available.
* Health & Safety: Maintain a high level of awareness of health and safety regulations and ensure compliance in the workplace and during interactions with clients.
* Ad-hoc Projects: Assist with specific projects or tasks as needed to support branch operations.

* Previous Experience: At least 1 year of relevant administrative experience, preferably in the construction industry or a customer service environment.
* Customer Service: Proven ability to handle customer inquiries with professionalism and efficiency.
* Communication Skills: Confident telephone manner and excellent written and verbal communication skills.
* Computer Proficiency: Proficient in Microsoft Office, particularly Excel and Outlook.
* Organisational Skills: Process-driven, able to work in a fast-paced environment with attention to detail.
* Team Player: Ability to work collaboratively with others to achieve branch objectives.
* Hands-on Approach: Willingness to take initiative and handle a variety of tasks as they arise.

Benefits:
* Competitive salary and benefits package.
* Opportunities for professional growth and development.
* A supportive and collaborative work environment.
* Training and development programs to help you succeed.

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?? Contact: Calum Roberts
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